As Millennium Hotels & Resorts (MHR) marks 30 years of global hospitality, the group today announced a strategic loyalty partnership with Indian Hotels Company (IHCL), India’s leading hospitality company and custodian of the iconic Taj Hotels & Resorts brand. The collaboration brings together MHR’s MyMillennium and IHCL’s celebrated Taj InnerCircle of NeuPass programme, unlocking enhanced travel and stay benefits for members worldwide.
HVS Global Perspectives – Year-End 2025
In this article, we provide the market opinions of key HVS global leaders in many different regions of the world. HVS operates across the world, and regional leaders are keenly aware of the dynamics and trends that are influencing performance, profitability, and value. If you are seeking expertise in a country or region not discussed here, please email Rod Clough to be connected with the best HVS leader to assist you.
More reviews, more bookings: A complete guide to online reputation management for hotels
A quick Google search. A Tripadvisor review. A tagged photo on social media. These moments shape expectations and influence booking decisions, often without you even knowing it.
Winning over OTA guests with trust and convenience in the website and CRM
By its very name, mastery implies a consummate passion for perfecting one’s craft through a combination of keen observation and in-the-field practice. It’s a process, and when it comes to maximizing direct bookings this means you must be ever vigilant to new trends and open to testing new approaches.
Sustainability Beyond the Obvious: Why Packaging Matters More Than We Think
In discussions around sustainability within the hospitality industry, attention is often drawn to large-scale initiatives, energy-efficient buildings, renewable power systems, or water conservation strategies. These are essential efforts, without question. However, there is a quieter, frequently overlooked contributor to environmental impact: packaging.
2026 Hotel Pricing Trends That Will Change Revenue Management Forever
Every December, the industry puts out predictions. Most are safe. Most are vague. Most are easy to agree with because they do not require anyone to change what they do on Monday morning.
roommaster Launches All-New Premium Booking Engine, Ushering in the Future of Direct Hotel Bookings
roommaster, the unified Hospitality Management Software built by hoteliers for hoteliers, just announced the release of the all-new roommaster Premium Booking Engine, a next-generation upgrade designed to help independent and group hotels grow direct revenue, cut OTA costs, and deliver the seamless online experiences modern guests expect.
W Hotels Introduces a New Season of Hotel Tales: a Global Storytelling Series Spanning Music, Taste, Culture, and Connection
W Hotels, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary brands, unveils the global rollout of the newest season of Hotel Tales, an editorial-documentary series revealing the spontaneous moments that can only occur across the brand’s expansive global portfolio and enticing guests to “next time, be there.”
Why 3rd-Party Reviews Are Only Half the Story and How to Fill the Gaps with Your Own Surveys
3rd-Party reviews only tell part of the story. They show what guests felt strongly enough to share publicly. They donÕt reveal the small frustrations that were tolerated or the positives that felt nice but not wow-worthy. Or even what they didnÕt bother mentioning because no one asked.
Elevating the All-Inclusive Model
The history of all-inclusive travel dates back nearly 100 years: Holiday camps in the U.K. pioneered the idea in the 1930s, and in 1950, the first “modern” resort utilizing the approach opened in Spain (it was a destination with tents and straw huts)—with others soon to follow.

