Author: Admin

Happy New Year! This is the season when many people (and companies) take time to reset and prepare to kick off the new year. Some have already made their plan. Others choose to do it at the beginning of the year. It doesn’t matter when you choose to reset as long as you do it. So, for this first article, I’d like to offer up something to consider. Twelve New Year’s resolutions in the form of what you should STOP doing! (By the way, I recently wrote a similar article featuring five of these for Forbes. Read the article here.)

WITT (Wellness in Travel & Tourism), the global organization behind the Core Wellness Standards for Hotels, today announced the launch of the WITT Accredited Professional (WITT AP) credential — the first global wellness accreditation created specifically for hospitality professionals.

What will the guest journey look like in 2026 and beyond? As hospitality arrives at yet another critical moment, the 2026 Hospitality Industry Outlook authored by Mews explores how the rise of AI – both generative and agentic – is transforming how hotels operate, interact with guests and drive revenue.

The Empress Hotel in Victoria, British Columbia, saw massive renovation in 1988. The renovation was so big the hotel was closed for 6 months. One man died in the construction falling down the garbage chute, and it is said that the hotel rose 6 inches taller because so much weight was taken out of her. The Indian gum wood piles expanded, giving the old girl a lift.

I enjoy a good road trip, anyone who knows me knows when it’s time to travel, I’ll hit the road in a heartbeat. There’s something exciting about being in motion, traveling to new places, or just getting to revisit somewhere I’ve visited before.

The era of static blueprints is officially over. For decades, hotel design and hotel technology were separate disciplines. Architects drew walls, and IT teams filled them with cables. However, this siloed approach fails in a market demanding hyper-personalization. Today, the role of technology in hospitality design is shifting from a functional add-on to a foundational element. It is the “invisible architect,” shaping function, feeling, and revenue. For modern hoteliers, the challenge is balancing aesthetic beauty with operational intelligence. Technology must support the design without dominating it.

MICE tourism, an acronym for Meetings, Incentives, Conferences, and Exhibitions, represents one of the most influential segments of global business travel. It brings together professionals, corporations, associations, and institutions for knowledge exchange, commercial collaboration, networking, and innovation. Beyond its economic contribution, MICE tourism increasingly shapes how destinations, hotels, and suppliers approach sustainability.

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, January 23, at Noon ET. REGISTER HERE

From hotel room deliveries to cooking, the use of service robots — some containing human characteristics in terms of appearance and communication — has grown throughout the hospitality industry.

The numbers are in — here are the destinations that generated the most interest among leisure and business travelers who were traveling by air in 2025.