Highgate and Eternam’s Alcyon Hospitality Europe fund jointly acquired the 191-key Zafolia Hotel Athens, marking Highgate’s first Greece entry, with full renovation planned.
Managing historic properties with confidence
Champneys Eastwell Manor GM James McComas shares how he manages a 500-year-old Grade II listed hotel, balancing sinkholes, specialist maintenance, mixed guest audiences, and commercial growth.
Apaleo has announced a partnership with EHL Hospitality Business School
Apaleo becomes the first official industry partner for EHL’s Human-Centered Digitalization specialisation, embedding guest speakers, site visits, and capstone projects into the Master’s in Hospitality Management.
How Supercity Aparthotels chose the PMS
SuperCity Aparthotels MD Philip Houghton discusses the brand’s move to Oracle Opera Cloud PMS to support UK expansion, alongside Oracle’s David Hayward on digital transformation for independent hotels.
Shakira’s Madrid residency drives hotel bookings up 15% and prices up 20%
SiteMinder data shows Shakira’s 12-night Madrid residency has pushed hotel bookings up 14.8% and ADR to €339, a 19.7% increase, with domestic bookings surging 65% year over year.
Brand Atelier Introduces Intelligence Platform to Help Hotels Turn Fragmented Data Into Faster Decisions and Execution
Brand Atelier has launched an intelligence platform designed to help hotels consolidate disparate data sources, enabling faster decision-making and more efficient execution of operational strategies.
Tripleseat Expands Global Footprint with Growing Presence in Australia and the United Kingdom
TripleseatÕs continued expansion in Australia and the United Kingdom reflects growing global demand for technology that helps hospitality businesses streamline event operations, increase bookings, and unlock new revenue opportunities.
Customer Alliance Launches AI-First Platform, Defining a New Category: Guest Feedback Intelligence
Re-architected to make guest feedback data easier to capture, understand, share and act on, the new AI-first platform brings reputation management, guest surveys and feedback analytics together, helping hotels improve the guest experience and power wider data and AI initiatives.
TrustYou and TravelMAX Announce Strategic Partnership to Bring AI-Powered Hospitality Technology to North Cyprus and International Markets
The partnership makes TravelMAX the exclusive referral partner for TrustYouÕs Hospitality AI platform in North Cyprus, giving hotels access to AI-driven guest experience, reputation and customer data solutions.
Invisible Technologies: The Hidden Element of Smart Hospitality – By Tatyana Tsukanova
Tatyana Tsukanova explores how the hospitality industry is leveraging invisible technologies, such as AI and IoT, to streamline operations and improve customer service, while remaining largely unnoticed by guests.