SAN FRANCISCO, CA (Jan. 14, 2026) — Canary Technologies, the industry’s leading AI-powered Guest Management System, has been recognized as the Best Voice & Call Center Software in the 2026 HotelTechAwards by HotelTechReport. Introduced this year, the award spotlights the industry’s top innovators in call management and routing services.
The Bench Restructures Leadership to Support Global Growth and Investor Engagement
The Bench, organiser of the Future Hospitality Summit (FHS) series and the Branded Residences Forum, has announced strategic leadership appointments to support the company’s next phase of global growth and focus on investor engagement and the impact of in-person industry platforms.
Small Hotels, Big Stakes: Why Europe’s Tourism Future Depends on SMEs
Europe remains the world’s top travel destination, attracting millions of visitors each year to its cultural landmarks, diverse regions, and natural beauty. The continent’s diversity also drives strong intra-European travel, reinforcing a shared sense of European identity and local prosperity.
The Acceleration of “Hard AI”: Why CES 2026 Changed the Operational Blueprint
For years, we have treated robotics and Artificial Intelligence as separate workstreams. AI was “Soft”—it lived in the cloud, processed data, and generated text. Robotics was “Hardware”—it lived in the warehouse, moved boxes, and required expensive coding.
Is your hotel visible in ChatGPT search? A quick guide to help you compete with OTAs for AI planned trips
For over two decades, the battleground for hotel bookings has been defined by a struggle for control, with hotels on one side and Online Travel Agencies (OTAs) on the other.
Dusit records all-time high hotel signings in 2025, positions for a strong year of openings in 2026
Dusit International, one of Thailand’s leading hotel and property development companies, has achieved the strongest development performance in its history, recording an all-time high of 24 hotel signings in 2025 and significantly strengthening its global pipeline across key growth markets in Asia, the Middle East, and beyond.
New year, new system: Mews removes the pain from switching PMS with faster go-lives, continuous support and modern training
[Amsterdam, 8 January 2026] – Most businesses do not avoid switching systems because they enjoy outdated software. They avoid it because implementation is where things break. Capterra research into small and midsize business software rollouts shows only about one in three buyers becomes a “successful adopter” after purchase.
Maestro’s 2026 Software & Innovation Roadmap Focuses on Intelligent Growth, Elevated Experiences
MARKHAM, Ontario—January 14, 2026— Maestro PMS, the industry’s trusted all-in-one hospitality management solution, today reveals its “2026 Software & Innovation Roadmap” that outlines a bold vision centered on intelligent automation, expanded revenue opportunities, and continued operational excellence. The tech strategy reflects Maestro’s long-standing commitment to delivering future-ready solutions shaped by real-world hotel operations and direct client feedback.
GCSTIMES Environmental Policy | Part 1: Energy Conservation & Emissions Reduction
As a sustainable hotel supplier serving global hotels and resorts, GCSTIMES believes environmental responsibility is not an option, but a commitment. This post marks the first chapter of our Environmental Policy series, where we share how we integrate sustainability into our operations and support our partners in building a low-carbon hospitality future.
SuitePad Named Best In-Room Tablet at the 2026 HotelTechAwards for the 7th Year
SuitePad has been named Best In-Room Tablets at the 2026 HotelTechAwards by HotelTechReport, marking the seventh consecutive year the company has led its category. More than a milestone, the recognition reflects long-term trust from hotels worldwide, built on consistency, adaptability, and everyday usability.

