Tributes have been paid to Stonegate Pub Company property director Nick Rockell, who passed away at the weekend.
‘Government has to give us all a decent chance to survive and thrive,’ says Midlands hotelier
The UK government must give hospitality businesses “a decent chance to survive and thrive”, said Nailcote Hall hotel owner Rick Cressman.
Insurers to participate in High Court test cases named
The eight insurers who will take part in High Court test cases to determine if their business interruption policies should cover losses linked to the Covid-19 pandemic have been named.
MPs and 200 industry leaders oppose 14-day quarantine plan
A growing number of politicians and leaders across the tourism and hospitality industries have called on the government to pursue alternatives to the “blanket” 14-day quarantine for international arrivals proposed by the Home Office.
How Businesses Can Put Their Customers at Ease During Covid-19
Great customer service is comprised of many things. Besides policies and procedures which lead to a satisfied customer, your smile, positive words, and open body language are just as important – and many say even more important. Here are a few ways …
Your Post-COVID Fresh Start Checklist
In your hotel career, there will probably never be another opportunity when you have the chance for a new lease on life. With your property temporarily closed and little to no reservations on the books, you are unglued from history as no one is goin…
What Luxury Hotel Stays Will Be Like After Coronavirus, From Check-in to Check-out (Video)
As hotels cautiously reopen for the summer travel season, health and safety concerns are top of mind. Gifted with acres upon acres of land, sprawling luxury resorts — from wilderness retreats to private islands — provide plenty of space to feel comf…
Accor ‘Reignites The Love Of Travel’ With A Global Campaign As Hotels And Resorts Worldwide Begin To Reopen
Accor, a global hospitality leader, has begun the exciting process of reopening some of its hotels that temporarily closed in response to the global pandemic. With restrictions now easing across many destinations, and the number of reopened hotels i…
How COVID-19 Will Change Business Travel
Business travel has come to a halt during the COVID-19 pandemic, as stay-at-home restrictions have required companies to hold more virtual meetings. While the outbreak is not yet over, experts have started to project a potential rebound for corporat…
Industry leaders urged to back quarantine lobbying
The parent company of *Travel Weekly* and *The Caterer* has urged industry leaders to lobby the government over its “devastating” quarantine plans.