Influence Society Unveils SOCIETIES 2025. A Visionary Annual Publication Defining the Next Chapter in Hospitality Branding

Influence Society, a leading digital marketing agency serving high-end hospitality brands, proudly announces the release of SOCIETIES 2025, its signature yearly publication that serves as a strategic guide for hotel brands navigating a rapidly evolving market. This edition confronts key issues impacting hospitality: the rise of AI as a new baseline, the reemergence of long-form storytelling, the shift from possession to experiential engagement, and the growing need for design-forward, emotionally resonant branding. With over 60 pages of deeply researched perspectives, SOCIETIES 2025 is aimed squarely at hoteliers and brand leaders seeking to lead, not just compete.

The Customer is Always Right

When Harry Gordon Selfridge opened his revolutionary department store in London in 1909, he didn’t just bring American-style retail to the heart of Britain—he introduced a philosophy that would shape the customer experience for more than a century.

The Grand Hotel Leicester to Reopen after Transformation

The historic Grand Hotel Leicester is set to reopen in January 2026 after a bold reimagining, as it officially joins The Unlimited Collection. The Grand Hotel Leicester by The Unlimited Collection will be managed by The Ascott Limited, following a strategic collaboration between The Ascott Limited and S Hotels & Resorts Public Company Limited (SET: SHR), the international hospitality company under Singha Estate Public Company Limited (SET: S), announced in June 2024 to oversee a portfolio of landmark properties in the United Kingdom.

Luxury: the brand premium pays, but not at any price

Summer 2025 reinforced the observation: domestic middle classes arbitrate every euro and shift toward entry-level or alternative solutions, while international clienteles and higher-income visitors from neighboring countries continue to pay for singularity, rarity, and above all the certainty of a memorable experience, but also one aligned with their standard of living.