Author: Admin

GBTA supports EU Parliament’s exclusion of business travel from revised Package Travel Directive, providing regulatory clarity for corporate travel services.

TrustYou’s CEO envisions moving from fragmented guest communication to unified conversational AI that maintains context across all channels and touchpoints.

HotStats CEO explains why revenue growth doesn’t always translate to stronger margins due to rising costs and evolving guest expectations.

Europe’s largest hostel group hires three sales managers for France, UK, and Scandinavia, targeting 75-80% occupancy rates and 600,000+ overnight stays.

Journey executives explain how hotels can generate 50% of revenue from non-room sources by treating experiences as bookable inventory rather than add-ons.

Journey executives explain how hotels can generate 50% of revenue from non-room sources by treating experiences as bookable inventory rather than add-ons.

Stripe’s James Lemon discusses payment infrastructure challenges in hotels and why AI booking technology is more complex for travel than retail.

Bradley Spielman at Whittlebury Park shares strategies for marketing to diverse audiences including spa guests, golfers, motorsport fans, and corporate groups using data-driven personas.

Access Hospitality’s Navigator uses natural language AI to query unified hotel data, eliminating the need to toggle between multiple systems.

PPHE reacquires Park Plaza London Waterloo for £147.9m while Nordeste Properties buys Meliá Bilbao for €63m in major European deals.