Author: Admin

I’m going to say something that sounds counterintuitive for an agency owner:

For those who have not followed our writing, the Mille Club refers to properties with rates over one thousand dollars, pounds or euros, with the ‘mille’ picked up from the Italian language. The Mille Club’s premise is that guests at this level are looking for an incredible experience rather than mere accommodations. Instead, hoteliers’ offerings compete for guests independent of location, making comp sets typically geographically derived moot. With great rate comes great expectations…

Recruitment is a race in hospitality. There’s urgency in filling open roles—especially when guest expectations remain high and operations never pause. When you have openings in certain roles, you risk revenue. Take a Sales Manager vacancy – who is handling that role’s book of business? Who is filling the rooms that Sales Manager would have filled?

Canary Technologies, the award-winning global leader in hotel guest management technology, announced today that Omni Hotels & Resorts has selected Canary to enhance the in-stay guest experience. Omni will leverage Canary’s Guest Experience Platform across its portfolio to create more connected, personalized stays for every guest.

Over 50 senior hospitality leaders gathered in Dubai last week for the annual FHS World Advisory Board meeting to shape the programme for the Future Hospitality Summit – FHS World 2026, taking place from 29 September to 1 October at Madinat Jumeirah in Dubai.

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Beaumier Hotels has selected Canary to power digital guest engagement across its collection of luxury lifestyle hotels in Europe.

Shiji, the global leader in hospitality technology, announced that FLYR Hospitality now connects directly with Shiji’s Daylight PMS, enabling hotel groups to deploy FLYR Hospitality’s AI-first commercial optimization platform across their portfolios. The integration gives hospitality operators seamless access to automated pricing, real-time forecasting, and unified performance analytics through their existing property management system.

Hilton (NYSE: HLT) today announced the signing of Conrad Meia Praia Algarve, a new luxury beachfront resort showcasing Conrad Hotels & Resorts’ globally recognised design and experiential ethos in the Algarve when it opens in spring 2027. The project will be developed by the joint-venture between PGIM’s real estate business, Sonae Sierra and Iberian Hospitality Solutions (IHSP) under a franchise agreement – marking its second collaboration with Hilton. The new resort will also include 21 Conrad branded residences.

In the lead up to FHS Saudi Arabia, taking place at from 20-22 April 2026 at Mandarin Oriental Al Faisaliah, Riyadh, we asked industry partners about what’s next for hospitality investment in the Kingdom in line with this year’s event theme: “Where Opportunity Meets Capital.”

Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of hospitality technology solutions, today announced that Rudding Park – an award-winning hotel, spa, and golf resort in Harrogate – has appointed Agilysys hospitality software solutions to support a large-scale technology transformation across its growing, multi-amenity luxury hotel business.