Travel brands hold an emotional attachment with their consumers but those that can introduce simple initiatives to maintain a connection with their customers throughout this global pandemic have a higher chance in retaining customer loyalty, says Gl…
A Closer Look at WHO’s Hotel and Accommodation Provider Guidance
As a result of the coronavirus (COVID-19) pandemic, many jurisdictions have enacted orders imposing additional safety requirements upon hotel operations, shutting down portions of hotels, and shutting down hotels except for certain guests including …
Is Coronavirus a Boon for Direct Bookings?
Reminiscing on the initial panic in early March as COVID-19 was declared a pandemic, many travelers with standing reservations endured horrible customer experiences as they tried to cancel for a full refund or get some form of credit. Those sentimen…
The Caterer’s parent company wins Queen’s Award for Enterprise
The Caterer’s parent company Jacobs Media Group has won a Queen’s Award for Enterprise in recognition of its international growth over the last three years.
Inside track: beware post-lockdown ‘elephant traps’, says Robin Hutson
We’re all looking forward to a return to normality, but Robin Hutson questions if the end of lockdown will merely bring new troubles.
Vizergy Launches New Brand Website for Hard Rock International
Hard Rock has partnered with Vizergy Digital Marketing to launch an innovative new website site that seeks to keep customers engaged with the brand and create awareness with creative functionality and a world class user experience. Having a deep und…
Upgrade Your Video Backgrounds to Hilton-Approved Dream Destinations Around the World
As video conference calls have become the new way we collaborate with colleagues, catch up with family and raise a glass during happy hour with friends, your background says a lot about you and your creativity. While showing off your home office or …
First-Quarter 2020 Revenue of €768 Million Down 15.8% Like-For-Like
25.4% DECLINE IN REVPAR SUSTAINED PORTFOLIO ORGANIC GROWTH, WITH 8,000 ROOMS OPENED SOLID FINANCIALS AND AMPLE LIQUIDITY Sébastien Bazin, Chairman and Chief Executive Officer of Accor, said:”The world is facing an unprecedented health crisis that is…
Only The G20 Can Drive Forward A Coordinated Recovery Response To The COVID-19 Crisis Says WTTC
London, UK – The World Travel & Tourism Council (WTTC) calls upon G20 tourism ministers to lead a united and coordinated recovery for the Travel & Tourism sector out of the COVID-19 crisis. WTTC, which represents the global Travel & Tourism private …
ProfitSword Launches Enhanced Support and Best Practices Assistance to Guide Hoteliers With Effective Business Intelligence During Ongoing Market Crisis
ORLANDO, Fla. – (April 23, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has announced the launch of a range of enhanced support services for customers in order to provide them with the …