Author: Admin

A guest walks into their room, the day’s journey still lingering in their mind. With a gentle touch, they unlock the door using a PLA key card, minimalist and eco-chic. They place it on the desk, and then almost without thinking, their gaze drifts toward the window.

Tambourine, the Fort Lauderdale-headquartered marketing technology company serving hotels, resorts, and tourism destinations worldwide, announces its Photo and Video Production Division has earned seven Viddy Awards in this year’s competition.

IRIS, the global market leader in digital F&B, guest directory and concierge ordering for hotels, today announces it has been chosen by The Ned, London to deploy its mobile F&B platform for room service, with significant gains in revenue and service delivery already achieved in the first three months.

Europe’s tourism sector is entering a decisive decade, challenged by climate change, geopolitical instability, technological advancements, demographic shifts and evolving traveller expectations. These trends make long-term planning increasingly complex while raising the need for resilience and adaptive strategies. To help destinations navigate this complex landscape, the European Travel Commission (ETC) has published Future Proofing European Tourism Through Scenario Planning and Strategic Foresight, a study that looks at the forces shaping tourism and possible futures to 2035.

In this week’s episode of Hotel Moment, we’re featuring a webinar from our series, Hotel Moment Deep Dive, to get you prepped. Black Friday, Cyber Monday, and Travel Tuesday are fast approaching, and we’re sharing the information you need to capitalize on peak season demand and execute revenue-driving campaigns with offers guests are looking for.

Recently, a client reached out to me, concerned that their customer service was slipping. Due to supply issues, they weren’t fulfilling orders on time, and customers were complaining. Some had even started to source their products from other vendors.

In recent years, the increasing use of artificial intelligence has transformed many stages of the hiring process. Among these recruitment tools, Applicant Tracking Systems (ATS) have become particularly widespread, offering organizations a way to manage high numbers of applications more systematically. These systems are designed to streamline recruitment by filtering and ranking candidates, but their growing influence also raises considerations regarding their reliability and limitations for both recruiters and job seekers. Can all the qualities that make someone suitable for a role really be captured by such systems?

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announces development opportunity availability in the U.S.* for Ruby Hotels (Ruby), its 20th global brand. As the latest addition to its premium collection of brands, Ruby will offer a new and attractive option for cost- and style-conscious travelers in U.S. city centers. For owners, the brand represents a versatile alternative that is ready made for urban settings often challenged by significant barriers to entry and space constraints.

Few new hotel brands can claim the kind of debut LivAway Suites has enjoyed. In its first 12 months of operating hotels, the Salt Lake City–based economy extended stay brand has sold more than 100,000 room nights, a milestone that industry observers say underscores both pent-up demand in the extended stay segment and the brand’s ability to capture it.

The owner’s exit strategy must be considered as soon as the operator is selected, and the Hotel Management Agreement (HMA) negotiated. Indeed, a well-structured exit strategy can help avoid a costly dispute and preserve an asset’s value and liquidity. The following key points, illustrated by real-life examples, should be considered.