Jeff Venza, a seasoned hospitality technology professional and executive at VENZA and CyberTek MSSP, today announced the planned acquisition of Guest Voice AI—a groundbreaking platform that transforms hotel communication and boosts operational efficiency through AI-driven automation. The move, following the recent acquisition of the intelligent asset management company OpsTechPro, brings a cutting-edge solution to the VENZA family of companies, purpose-built to simplify and streamline guest interactions.
The Invisible Guest: How Dark Social Impacts Hotel Marketing
If you’re tracking your hotel’s marketing performance the traditional way — through UTMs, analytics, and CRM data — you’re only seeing part of the picture. There’s a whole world of referral traffic happening behind the scenes, and it’s called dark social.
Cloudbeds to empower hoteliers with an automated data exchange agreement with STR
San Diego, CA – Cloudbeds, the premier hospitality management software platform, has today announced a data automation agreement with STR, a CoStar Group company – the leading provider of premium data benchmarking, analytics, and marketplace insights for the global hospitality industry.
Navigating hospitality’s new normal: Leveraging Kalibri Labs data & Revinate’s insights for revenue growth | a Revinate webinar
In this week’s episode of the Hotel Moment podcast, we’re featuring an episode from our webinar series, Hotel Moment Deep Dive. Revinator Anisha Yadav, VP of Customer and Product Marketing, and Jennifer Hill, VP of Commercial Strategy at Kalibri Labs, review some of the latest data from the hospitality landscape, including key U.S. hotel demand trends, critical hotel performance metrics, and notable growth from specific booking channels.
Role Swap: The Revenue Management Freaky Friday
Ever watched Freaky Friday? You know, the movie where mom and daughter swap bodies and hilarity ensues? We did that last week with our kids and it got me thinking….
GBTA Foundation Unveils Step-by-Step Transition Pathway to Accelerate Business Travel’s Action Towards Net Zero
The GBTA Foundation, the cause-led arm of the Global Business Travel Association (GBTA), just unveiled its Sustainable Business Travel Transition Pathway yesterday at the GBTA Sustainability Summit, which gathered over a hundred travel leaders and sustainability experts from all sides of the industry in Washington, D.C.
Actabl Eliminates Manual Hotel Night Audit Processes with New ProfitSword Digital Night Audit Feature
Actabl, the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, today announced the launch of Digital Night Audit, a new feature within its ProfitSword platform that eliminates manual nightly audit processes with a fully digital, automated workflow.
Hospitality Market Update
It feels like Europe is having a bit of a moment. At the time of writing, the CAC 40 is up 5.5% YTD, the FTSE 100 up over 7% and the DAX is up over 20%, reflecting Europe’s strongest relative start to a year since 2000, and in marked contrast to the lacklustre performance of the past decade.
Shiji releases 2025 Hospitality Distribution Technology Chart: Navigating a rapidly evolving ecosystem
BARCELONA, Spain, June 11, 2025 – Shiji, the global hospitality technology innovator, today announced the launch of its 2025/2026 Hospitality Distribution Technology Chart, offering the industry’s most up-to-date visual guide to the ever-changing world of hotel distribution.
Strategic Differentiation and Value Creation: Takeaways from the 2025 BLLA Boutique Hotel Investment Conference
Hosted at Florence Gould Hall in New York City, the 2025 Boutique Hotel Investment Conference, organized by the Boutique & Luxury Lodging Association (BLLA), immediately followed the NYU International Hospitality Investment Forum held earlier that week. The event brought together a mix of hotel owners, investors, developers, advisors, and brands committed to pushing the boundaries of independent, boutique, and lifestyle hospitality. Against a backdrop of industry evolution and consumer expectation shifts, this year’s panels and conversation focused on operational efficiency driving owner’s profitability and the renewed appetite for thoughtful, experience-driven hotel and food and beverage (F&B) concepts.

