VENZA to Acquire Guest Voice AI to Elevate Hotel Communication

Jeff Venza, a seasoned hospitality technology professional and executive at VENZA and CyberTek MSSP, today announced the planned acquisition of Guest Voice AI—a groundbreaking platform that transforms hotel communication and boosts operational efficiency through AI-driven automation. The move, following the recent acquisition of the intelligent asset management company OpsTechPro, brings a cutting-edge solution to the VENZA family of companies, purpose-built to simplify and streamline guest interactions.

Navigating hospitality’s new normal: Leveraging Kalibri Labs data & Revinate’s insights for revenue growth | a Revinate webinar

In this week’s episode of the Hotel Moment podcast, we’re featuring an episode from our webinar series, Hotel Moment Deep Dive. Revinator Anisha Yadav, VP of Customer and Product Marketing, and Jennifer Hill, VP of Commercial Strategy at Kalibri Labs, review some of the latest data from the hospitality landscape, including key U.S. hotel demand trends, critical hotel performance metrics, and notable growth from specific booking channels.

Hospitality Market Update

It feels like Europe is having a bit of a moment. At the time of writing, the CAC 40 is up 5.5% YTD, the FTSE 100 up over 7% and the DAX is up over 20%, reflecting Europe’s strongest relative start to a year since 2000, and in marked contrast to the lacklustre performance of the past decade.

Strategic Differentiation and Value Creation: Takeaways from the 2025 BLLA Boutique Hotel Investment Conference

Hosted at Florence Gould Hall in New York City, the 2025 Boutique Hotel Investment Conference, organized by the Boutique & Luxury Lodging Association (BLLA), immediately followed the NYU International Hospitality Investment Forum held earlier that week. The event brought together a mix of hotel owners, investors, developers, advisors, and brands committed to pushing the boundaries of independent, boutique, and lifestyle hospitality. Against a backdrop of industry evolution and consumer expectation shifts, this year’s panels and conversation focused on operational efficiency driving owner’s profitability and the renewed appetite for thoughtful, experience-driven hotel and food and beverage (F&B) concepts.