Author: Admin

We’ve seen this before. The internet, OTAs, online review management—those who moved early reaped the rewards. They weren’t necessarily the best, they were just ready when the shift happened. AI is the same. In hospitality, we don’t yet know how or when AI will transform operations, guest experiences, or revenue strategies (some changes are happening already). But history tells us one thing the ones who wait pay it in lost revenue.

“We have so much data, but we still don´t really get much out of it,” was a recent lament from a major hotel chain. This is a common problem, so why is it so hard to turn data into quantifiable ROI?

Guest-led upselling, where travelers choose how they upgrade their stay, is quickly replacing static, one-size-fits-all offers. When guests have meaningful choices, conversion rates climb, incremental revenue grows, and RevPAR follows.

Delivering a seamless and memorable guest experience isn’t just about great service – it’s about making smart, data-driven decisions at every stage of the guest journey. The best-run hotels no longer rely on gut instinct to anticipate guest needs. Instead, they use analytics to refine operations, personalize interactions, and remove friction points before they become problems.

Amadeus is proud to announce the expansion of its digital media solutions for destinations and airlines in the Asia Pacific (APAC) region. This builds on years of successful operations for hospitality customers in Europe, the Middle East & Africa (EMEA), and the Americas.

The Turndown, Cloudbeds’ acclaimed industry podcast, continues its third season with an episode featuring Lori Kiel, SVP of Revenue Management at Pyramid Global Hospitality. In the latest episode, Lori shares her expert perspective on the future of commercial strategy and how hospitality leaders can address the talent crisis while embracing innovative technology.

Handwritten Collection, an anthology of carefully curated hotels launched in 2023, proudly announces the continued expansion of its collection across Europe that will see the opening of more than 10 new hotels in the region over the coming months.

Yesterday, Orient Express Sailing Yachts officially opens reservations for Orient Express Corinthian, the largest sailing yacht in the world, setting sail in summer 2026. Inviting travelers to embark on her first sailing season between May to October 2026, guests can expect an unprecedented sailing experience of the highly anticipated yacht.

[Massachusetts: 26 March 2025] – Mews, the industry leading hospitality cloud, has been chosen by Pelham Hospitality to centralize operations, enhance the guest experience and unlock new levels of efficiency across their hotels and event spaces.

Danubeflats skyscraper, ViennaA premium stay within the iconic 180-meter-tall