The role of a hotel general manager is among the most demanding in hospitality. From ensuring the financial health of your property to maintaining staff morale and exceeding guest expectations, the sheer breadth of responsibilities is immense.
Global hotel performance remains resilient
Despite another challenging year in many respects, the global hotel industry remained resilient in 2024. Through November, global hotel demand reached a staggering 4.8 billion room nights, 102 million more than 2023, resulting in Revenue per Available Room (RevPAR) growth of 3.7%. Resort and leisure-heavy markets, which were generally the first to recover following the Covid-19 pandemic, have started to see some normalization in demand. By contrast, demand for urban markets has accelerated significantly. Slowing supply growth combined with the return of group, corporate and international travel should fuel 3% to 5% global RevPAR growth in 2025.
London Hotel Market Spotlight 2024
OVERVIEW
Influencer marketing can help tourism industry mitigate waste, pollution
UNIVERSITY PARK, Pa. — Social media influencers who are passionate about environmental causes can help the tourism industry inspire tourists to engage in pro-environmental behavior to help mitigate waste and pollution, according to a new study from researchers in the Penn State School of Hospitality Management.
The Hôtel Barrière Le Majestic Cannes Unveils Its New Decor by Isabelle Stanislas
For close to a century now, the Majestic has been the epitome of excellence and elegance along the Croisette. This legendary palace-hotel, which has been witness to the full glamour of Cannes over the decades, has undertaken an ambitious programme of renovation, spearheaded by the creative vision of architect and interior designer Isabelle Stanislas.
The Hospitality Industry Tipping Point – 40 Years in the Making
The hospitality industry has been inundated with technology solutions promising to free hotel brands from the constraints of legacy systems and elevate the guest experience. For years, the message has remained the same: “Invest in cutting-edge technology and automation, and you’ll empower your staff to focus on what truly matters—the guest.” After all, technology should be an enabler rather than a barrier to real-world connections.
Superbude Grew Direct Bookings By 101% with Cendyn DMP
With advanced automation, Superbude was able to optimize campaign management across Google Hotel Ads, Tripadvisor, and Trivago, improving real-time decision-making and ensuring greater transparency in campaign results to deftly adjust strategies when needed.
6 Lunar New Year campaign examples you need to see
Prepare for the snake – the Year of the Snake, to be exact! It’s time to get your guests ready for the celebration. Luckily, there are plenty of ways to do this with email campaigns.
Hotel Forte De Gaia Opens its Doors: The First Autograph Collection in Porto
After a process of adaptation and strategic repositioning, the former The Lodge Porto reopens with a new identity and management, becoming Forte de Gaia, Autograph Collection, with the aim of becoming a benchmark of luxury and sophistication in the city.
How AI Is Revolutionizing Hospitality Operations
The hospitality industry thrives on providing exceptional guest experiences, but achieving this goal has always been a balancing act between personalized service and efficient operations. Enter artificial intelligence (AI)—a transformative technology that is reshaping how hotels, resorts, and other hospitality businesses operate. From streamlining backend processes to enhancing guest satisfaction, AI is revolutionizing every aspect of hospitality. In this blog, we’ll explore how AI is driving change and helping hospitality businesses meet the demands of a tech-savvy, convenience-driven world.