Author: Admin

As we step into 2025, the landscape of in-room guest communication is evolving as rapidly as ever, driven by technological innovations like AI and shifting guest expectations. Hotels are redefining how they connect with their guests, putting more effort into creating a more personalized, engaging, and sustainable guest experience. Here are 10 trends we believe will play a major role in shaping the future of in-room guest communication.

Boutique and independent hotels face unique challenges in maintaining high-quality standards, streamlining operations, and meeting the evolving demands of guests. As a proud vendor partner of BLLA, Avendra International, a global leader in procurement services, is stepping up to provide tailored solutions to empower boutique hotels to thrive. We sat down with Rhonda Drury, Senior Director of Procurement Consulting at Avendra, to explore how their expertise and services are shaping the boutique hotel landscape.

[Bergen, 5 th February 2025] – Mews, the industry-leading hospitality cloud, has been chosen by De Historiske as the preferred property management system (PMS) for its members. De Historiske will also be utilizing the cutting-edge revenue management system, Atomize, which was recently acquired by Mews.

New reporting requirements will oblige companies to pay closer attention to their sustainability data and goals and the disclosure of their annual progress. With more transparency will come a greater expectation for business travel to play its part in addressing climate change. Less talk and more action will be needed to avoid accusations of greenwashing.

Sojern, the leading digital marketing platform built for travel, is excited to announce the launch of the “State of Destination Marketing 2025” report for destination marketing organizations (DMOs). This report, produced through a partnership between Sojern and Benchmark Research Partners—and supported by Brand USA, Destination Canada, the European Travel Commission, and the Caribbean Tourism Organization—builds off the 2024 report and highlights current destination marketing trends.

The end of the year has been favorable for European hospitality, with notable improvements in performance indicators, both in occupancy and average daily rates (ADR). However, this growth hides disparities, as the upscale segment serves as the primary driver of activity, compensating for the relative weakness in lower-tier categories.

Revenue management is supposed to be all about logic, data, and cold, hard numbers. But let’s be real—sometimes, human brains get in the way. And when biases take the wheel, you get revenue decisions so bad they’re almost impressive. Here are five facepalm-worthy moments where cognitive biases made a mess of revenue strategy.

A YOUGOV poll has revealed fewer than a third of over 60s in the UK have worried about the impact of their travel on the environment and the communities they visit – compared to half of Gen Zers.

Airbnb is excited to introduce the 2025 Host Advisory Board. These hosts are leaders in their communities and trusted partners in shaping our future. This year’s 23 members represent 17 countries and bring a wealth of diverse hosting experience.

Travelers are shaking off the winter chill and embracing new adventures. Whether they’re escaping to a winter getaway, or using cozy indoor days to plan future trips, the urge to explore is stronger than ever. January has emerged as the peak month for searching for Airbnb stays, aside from the bustling summer months.1 With countless destinations to choose from, we’ve turned to the most talked about generation, Gen Z, to see where and how they’re traveling this winter.2