Author: Admin

2024 was the year of globetrotting with guests adventuring to international locales and seeking out experiential listings, capturing their one-of-a-kind stays on TikTok. Some of the most loved TikToks of the past year highlighted unique listings with eccentric architecture and distinctive amenities in off-the-beaten-path destinations.

It’s been great reading some articles here on Hospitality Net about trends and opportunities this year, such as Martin Soler’s hotel media review and EHL’s “Key Hospitality Technology Trends to Watch in 2025.”

For years, outdated and fragmented technology stacks have held hotels back, slowing growth and stifling innovation. In 2025, the message is clear: the status quo is no longer sustainable.

Tripadvisor Group today announced a collaboration with Perplexity, an AI-powered answer engine, designed to improve how travelers plan their journeys. This partnership integrates Tripadvisor Group’s extensive travel resources — including Tripadvisor’s one billion reviews and contributions, AI-generated summaries, and Viator’s 300,000+ travel experiences — with Perplexity’s advanced search capabilities. Together, they aim to provide personalized, actionable recommendations to simplify and enrich the trip-planning process.

In a world where technology and medical advancements have raised the bar for healthcare quality, today’s medical sector is however facing a significant challenge regarding patient satisfaction. Whether internally or externally, both patients and professionals are looking for a service that goes beyond excellence in clinical care. Could lessons from the hospitality industry provide the missing link? The role of Chief Experience Officer, inspired by hospitality competencies, might hold the key to redefining patient satisfaction in healthcare.

Whitbread PLC, the UK’s leading hospitality company and owner of Premier Inn, has committed to opening an 81-bedroom Premier Inn hotel at Belfast International Airport.

Hard Rock International and Seminole Gaming are continuing their commitment to fight human trafficking this National Human Trafficking Prevention Month and all through the year. The companies will expand their educational high school program focused on preventing online luring of minors to middle school curriculums, spotlight the crisis around Murdered and Missing Indigenous Women (MMIW) and continue other efforts to recognize human trafficking and take action.

According to descriptions across the internet landscape, innovation is typically defined as the process of bringing about new ideas, methods, products, services, or solutions that have a significant positive impact and value; challenging the status quo, thinking outside the box.

The hospitality industry has no shortage of buzzwords and revolutionary headlines—yet behind the chatter, some visionary thinkers are genuinely mapping out what the future might look like. Recently, futurist and publisher Simone Puorto sat down with consultant and strategist Adam Mogelonsky to discuss how artificial—or as they term it, “alien”—intelligence will radically impact every facet of hotel operations. Having listened closely, I’d like to share a few key insights from their conversation that no forward-thinking hotelier should overlook.

Nowadays, more and more people are likely to rely on online reviews when picking a restaurant, looking for entertainment, or choosing a travel destination. The era of polished looks, perfect smiles, and photoshopped pictures has ended, making room for more genuine content often generated by users.