In the face of the worldwide COVID-19 pandemic, Entrepreneurs have to face a new reality: that it is not only a huge sanitary and health crisis affecting million or even billion people in all over the world. This is also an unprecedented downturn on…
Navigating through the storm of the century
We started 2020 on such a high at Mews. We were fresh off a year of incredible growth, we had a fantastic Series B led by Battery Ventures, we were elated to be working with over 1500 customers in all geographies, and we built an incredible team tha…
How hotels will need to adapt Duty of Care policies for the coronavirus pandemic
Duty of Care, which for hotels is the legal obligation to ensure the safety or well-being of its guests, has always been an important aspect for hotel operations. Though many hotels are currently closed due to the coronavirus pandemic, many hotelier…
Hospitality CRM: A Hotelier’s Guide to Learning Salesforce
“Love challenges, be intrigued by mistakes, enjoy the effort and keep on learning. ” – Carol Dweck, Mindset: The New Psychology of Success. In her best selling book, Mindset, psychologist Carol Dweck shows in her research how a growth mindset, marke…
The Art of War, Post-Covid19, and the New Sales and Revenue Managers
Whether the recovery of the hospitality industry is fast or slow is completely out of our hands. The only thing we can all do is prepare for the comeback. It’s almost as is if we need to adopt, for lack of a less cringy word, a warrior mindset. And …
In “The Day After”, Hospitality is the Future
A massive 75 million jobs at risk as per the UN World Tourism Organization, a 20 to 30% expected drop in international tourist arrivals, 2.1 Trillion $ of GDP loss, with 80% of small and medium-sized companies endangered. The figures of the actual p…
HFTP Debuts Two USALI Certificates, Developed and Powered by Ascend
Hospitality Financial and Technology Professionals (HFTP®) is debuting two new professional certificates which demonstrate one’s expertise in the USALI 11th Revised Edition: The USALI-11 Certificate, Theory and USALI-11 Certificate, Practice. Each c…
Gove says hospitality businesses will be ‘among the last’ to exit lockdown
Michael Gove has said hospitality businesses “will be among the last to exit the lockdown”, speaking on the BBC’s Andrew Marr Show this morning.
Tributes paid to George Goring, a ‘true hotelier who exuded joie de vivre’
Tributes have been paid to George Goring, the third generation of the family to run the five-red-AA-star hotel in London’s Belgravia, who has died at the age of 81.
Social distancing will be ‘the next threat to our business’
The government must provide “continual support” for hospitality businesses, which will be unable to operate fully or reopen at all while social distancing restrictions remain in place.