Coronavirus, now globally carrying the status of a pandemic, has led to a worldwide crisis with its effects on the hospitality industry potentially heavier than those of 9/11, SARS, and the financial crisis in 2008. This time, however, the hospitali…
IHG® taskforce responds to Government relief efforts across Europe
Frankfurt – IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, is offering support through its taskforce to the Government, local authorities, municipalities and health care institutions in their efforts to prevent the…
Why Flow-Through and Flex Analysis Will Be Key Post-COVID-19
It feels interminable now, but there will come a day when the coronavirus — this “invisible enemy” that continues to lay waste to normal, everyday functions and in a matter of weeks succeeded in leveling the world’s economy — will subside and end. T…
University of Surrey organizes Hospitality, Tech, and COVID-19 Hackaton
The School of Hospitality and Tourism Management at University of Surrey invites you to Hack Hospitality at Home: Hospitality, Tech, and COVID-19. The virtual hackathon event will be held on Tuesday, 28 April 2020, starting from 11:30 am BST. The ev…
How to manage the COVID-19 impact – Tips & Recommendations from 10 Hotel Industry Experts (Part 3)
Visit the Coronavirus special coverage for a live stream of relevant news to insights, market reports, opinions, webinars and more. Click here to visit part 1 and here to visit part 2 of this how-to… 1. Covid-19: How The Hospitality Industry Can F…
German Hosts Provide Housing to Frontline Medical Staff
In Germany, frontline medical staff looking for accommodation can already choose from more than 4,000 places to stay, including 2,000 hotel rooms on Airbnb. Airbnb is working with hosts from across Germany to provide first responders, doctors and em…
Enjoy the Magic of Airbnb Experiences From the Comfort of Your Home
Airbnb Online Experiences connects global community to handcrafted activities in cities around the world Online Experiences enable Hosts to keep earning through COVID-19 disruptions Local partnerships help curate Online Experiences for isolated seni…
An Update from Marriott International’s CEO
Today, I want to let you know how we’re focused on supporting the communities where our associates live and work. I also want to provide you with an update on our room cancellation policy and Marriott Bonvoy status and points expiration dates. In th…
#FirstRespondersFirst Partners with Marriott International
As the COVID-19 pandemic continues to have devastating impact, #FirstRespondersFirst announced today a partnership with Marriott International to support frontline healthcare workers with essential protective equipment, accommodations, child care, f…
How Do You Really Know If You’re Doing A Good Job?
I could have titled this article “Box of Donuts Research,” but you would have no idea what that means. I’ll explain in a moment. There are plenty of ways to get feedback. You can survey customers over the phone, via email, in focus groups and more. …