In the absence of travel during the pandemic, hotels are asking travelers to plan future trips and sweetening the incentive by offering discounted gift certificates. For those with the means to spend, the offers are enticing. For example, the beer-t…
“We’re hoteliers because we naturally have values of welcome, solidarity, conviviality, strong human relations”
Interview between Fabrice Collet, CEO B&B Hotels and Vanguélis Panayotis, CEO MKG Consulting. The time of a confined coffee (Le temps d’un café confiné), return on the Coronavirus crisis and its impact on the B&B Hotels group. Video of the interview…
Why we started Magnuson Hotels
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Thermal Imaging and Its Potential Effect on The Travel and Hospitality Sector
These days, you can’t help but notice that virtually every COVID-19 news clip has repeatedly depicted a person being screened for fever using some device that looks like it is from Star Trek. The use of the non-contact handheld infra-red thermometer…
The Future of Travel: Losing the Freedom of Travel Runs Deep
The loss of our freedom to travel has been a devasting blow for the industry, but for many consumers the psychological and social impact runs much deeper. This was the key takeaway from Thomas Willms, CEO of Deutsche Hospitality – Germany’s largest …
Hotel Operations in the COVID Era
Social distancing has become a norm in today’s COVID-19 world and hotels need to re-evaluate and update their SOPs to adapt to this change. HVS has prepared this document to help hoteliers in the planning process regarding the formulation of SOPs on…
Coronavirus Won’t Kill Leisure Or Business Travel, But It Will Change Them Significantly, Perhaps Forever
While major U.S. airlines and the Treasury Department haggled ferociously in recent days over how much of the taxpayers’ money will be given to the carriers vs. how much would be loaned to them instead, no one doubts that demand for air travel, now …
Don’t expect business travel to bounce back this year— but don’t count it out altogether
Susan Lichtenstein was attending an industry event, aptly named the Business Travel Show, in London at the end of February. By the last day of the conference, the novel coronavirus that had emerged from Wuhan, China, in late December had become the …
Comment: What hoteliers have learned about the big two OTAs during COVID-19 crisis
Robin Shepperd, chairman and chief executive of Bespoke Hotels, contrasts the approaches to partnership taken by booking.com and Expedia in the coronavirus pandemic Why is it that when Covid-19 comes along we realise that we are not insured against …
Airbnb Announces $1 Billion Term Loan
Airbnb announced today that it has secured commitments of $1 billion for a syndicated term loan from institutional investors. The new resources will ensure Airbnb can continue to invest in its company and community of hosts and guests in over 220 co…