ALL – Accor Live Limitless – the daily lifestyle companion that integrates rewards, services and experiences throughout Accor, a world-leading hospitality group, has launched a new global digital entertainment campaign. It is aimed at letting guests…
Booking Holdings Lays Out an Ominous Financial Outlook
Could Booking Holdings potentially run out of cash in the second half of 2021? If things get super bad, that’s a possibility. Compared to many other travel companies, Booking Holdings was in relatively good shape before the coronavirus pandemic turn…
How Well You Communicate with Employees During a Crisis Will Determine a Hotel’s Reopening Success
In just three months, the coronavirus spread from Wuhan, China, to every corner of the world. Everyone is affected by this global pandemic, and few industries have been as negatively impacted as hospitality and travel. As in any crisis, communicatio…
Hospitality Communications in a Time of Coronavirus: Tips for Maintaining Trust and Engagement
As marketers and communicators who have had the privilege to work together transnationally, over time, for nearly three decades, our collaboration on these simplistic checklists is evidence of the “globalness” and camaraderie of our industry. And th…
The challenge of sustainability for the future Hospitality Industry – Hospitality Unsettled Podcast
“I think one of the problems is that we focus on compensating for a problem rather than avoiding one altogether.” This quote, and other surprising viewpoints on the difference between compensating for a problem and avoiding one entirely. Listen in a…
Mistakes to Avoid When Renegotiating Corporate Hotel Rates
Nobody has a crystal ball — although many travel buyers probably wish they did right now. One question on their minds will be what is the hospitality sector’s playbook for recovery exactly? In Italy, one of the hardest hit countries so far, procurem…
Recovery from the COVID-19 Pandemic – What Should the Industry Expect?
Summary of Current Situation The World Health Organization (WHO) issued the first situation report on January 21, 2020, noting 282 reported cases with 3 deaths. 91.5% of these cases were found in the Hubei Province in China (World Health Organizatio…
STR: Preliminary March data for London hotels
Reflecting the circumstances around the COVID-19 pandemic, STR’s preliminary March data for hotels in London shows significant year-over-year declines in the three key performance metrics. Comparison with March 2019: Occupancy: -57.8% to 34.5% Avera…
Wyndham Unites with Leading Companies to Offer Alternative Employment Opportunities to Affected Team Members
PARSIPPANY, N.J. – As the global novel coronavirus pandemic creates unprecedented circumstances for hospitality workers around the country, Wyndham Hotels & Resorts has partnered with leading organizations to give team members whose positions have b…
EHL Group Launches COVID-19 Resource Page, Free Online Course And Pro Bono Consulting To Help Hospitality Industry
In response to the many challenges and the long road ahead until hotels, restaurants and global tourism recover from the devastating effects of the Coronavirus pandemic, all EHL Group entities have come together and created a platform where hospital…