In the heart of Amsterdam’s canal district, where heritage meets innovation, The Dylan Amsterdam has quietly redefined boutique hospitality through a series of design-forward renovations and sustainability upgrades that honor its 17th-century roots. Nestled along the Keizersgracht, the five-star hotel has completed a multi-phase transformation of 21 out of its 41 rooms and suites—each thoughtfully selected to reflect the property’s evolving design philosophy. The updates reaffirm its commitment to timeless design, bespoke craftsmanship, and future proof hospitality.
Bob W Expands Stockholm Footprint with Second Property in Historic Gamla Stan
Bob W, the tech-powered hospitality operator, has signed a long-term lease for a 33-unit serviced apartment property in Stockholm’s Gamla Stan (Old Town), expanding its Swedish footprint with a second location in the capital.
Self-Service: Convenience or Just Passing the Stress?
I just got back from an international trip to drop off my son to boarding school. Self-check-in / self-service is everywhere. Travel, retail, hospitality, the “check yourself in, manage it yourself” model is spreading. On paper, it’s efficient. In practice, it’s… mixed.
FAU Study: Hotels Must Rethink Loyalty as AI Agents Take Over Travel Planning
The rise of artificial intelligence agents will introduce a new layer of complexity in how the hospitality industry navigates customer loyalty, according to a conceptual paper, “Artificial Intelligence (AI) Agents and the Future of Customer Loyalty,” from four researchers at Florida Atlantic University.
How are guest expectations changing and how can hotels prepare for the future?
The goal was always to offer increased comfort, create more memorable moments, build guest loyalty – and of course to drive revenue.
RIU dedicates more than 3 million euros to social investment in 2024
RIU Hotels & Resorts dedicated a total of €3,171,135 to social investment in 2024 as part of the first roll out of its Proudly Committed strategy. The company’s 104 actions with 88 strategic partners directly impacted 55,624 people and indirectly impacted 82,644 people. Childhood represented 71% of the investment, followed by Biodiversity (22%) and Local community (7%).
Travelodge Officially Opens Skegness Seafront hotel
Travelodge, the UK’s first budget hotel brand, has officially opened the doors to a brand new 80-room hotel in Skegness.
Luxury meets technology: Pan Pacific London adopts Shiji’s Infrasys POS to elevate service across multiple F&B venues
Shiji, the global hospitality technology leader, announced today the successful go-live of Infrasys POS at Pan Pacific London, following a rapid and efficient implementation. The installation spans 8 outlets, 11 workstations, and 19 tablets, delivering a flexible, guest-focused platform designed to support the luxury hotel’s diverse food and beverage operations.
Introducing a New Space for the Sophisticated Traveller: Calm, Inviting, and Timelessly Refined
After a busy summer of openings across the capital, Your Apartment is proud to announce the launch of its latest property: seven brand-new, design-led serviced apartments in the heart of Notting Hill.
Moxy Belfast City Opens -100th Moxy Opening in Europe, Middle East & Africa
Marriott International proudly announces the opening of its 100th Moxy hotel in Europe, the Middle East and Africa (EMEA) with the launch of Moxy Belfast City. This milestone marks a significant chapter in the brand’s bold expansion and reaffirms its commitment to delivering playful, spirited stays for the modern traveller.

