Author: Admin

Balance Sheets deserve more attention and are an often-overlooked financial statement. While it is the Operator’s responsibility[1] to ensure accuracy, the simple fact that it isn’t tied to management fees means there is often little effort going in…

The reality is that for far too long, the safety of hotel employees has been placed on the back burner. A passing consideration to follow the foremost priority: the guest experience. Yet, over time, the outcry of hospitality staff who have suffered …

Hyatt Hotels Corporation (NYSE: H) today announces Hyatt’s path forward to welcome back guests and customers to Hyatt hotels, helping them once again experience the joy of travel. With a focus on safety first and wellbeing always, Hyatt is reimagini…

Hotel distribution has become increasingly complicated for hoteliers to manage and make the most of each channel that presents an opportunity to sell rooms. The growth in online travel agencies, including their high commissions and stranglehold over…

“I think entrepreneurship is just to go for it and not to take no for an answer.” This quote, in combination with a conversation about attitude, competition, skills and the relevance of entrepreneurial capabilities for our future. On top of that, we…

For event planners and hoteliers, the days of manual reporting and venue management are long gone — or at least they should be. The digital age has ushered in an influx of automation, as hoteliers and venue owners leverage new-age sales and catering…

Boston and New Smyrna Beach, Florida – As hoteliers and cruise operators prepare for reopening, virtually all brands are deploying heightened sanitation practices, social distancing processes, and other health safety programs to protect travelers as…

On a global scale, the tourism industry impacts over 284 million jobs. These jobs comprise an enormous sector of the global economy, with these organizations focusing on providing customers with outstanding experiences. Rather than selling their cus…

In celebration of the UN Sustainable Gastronomy Day on June 18th, EHL’s Carlos-Martin Rios (Professor of Management & Sustainability) shares some practical guidelines on the meaning and implementation of recent initiatives in our food chain. Not onl…

June 18th, Amsterdam – Ireckonu continues to build on its trademarked “Guest Experience Framework” as they implement three new product features to the IKnowU product stack – Guest Engagement App, Subscription Center, and RFM+. To eliminate the dated…