Deutsche Hospitality is expanding its presence in Hamburg. The IntercityHotel Hamburg-Barmbek will become the fourth IntercityHotel in the city when it opens for business on 2 June. The hotel is a new build offering 221 guest rooms and studios with …
Getting the most out of the Business Analytics team
HEDNA is proud to announce that the Hotel Analytics Working Group has completed the second part of their analytics best practice spotlight series: Part 1: Analytic Reporting Tools – Recommendations for championing the adoption of BI tools across a H…
Planning for the Post-COVID-19 World: Are Global Hoteliers Recovery Ready?
Albert Einstein said, “in the midst of every crisis, lies great opportunity.” There’s no question that we’re in the midst of a global crisis. The implications of COVID-19 have been felt far and wide, but perhaps no industry has faced a more pronounc…
Hotel Internet Services Supports Enhanced Guest Safety Initiatives By Providing Hoteliers with Insight on Latest in Contactless Technology Best Practices
CLEARWATER, Fla. – Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its strengthening of efforts to ensure that hoteliers are able to cater to guest health concerns…
Campus Reopening: EHL Becomes The World’s Best-Equipped Hospitality School For A Digital Future
Lausanne – After two months of campus closure and confinement, EHL Group announces the reopening of its campuses and draws a positive assessment of the actions taken to deal with the crisis, as well as its leadership in the world of hospitality educ…
Now Is The Time To Shape The Future Of Business Travel
As governments, organizations, and the media work around the clock to make sense of the impact of COVID-19, the new normal is bandied around with casual abandon. But as business travelers grapple with issues for which there is no blueprint, one thin…
Coronavirus To Wipe 20% Off Hotels’ Brand Valuations
The world’s 50 most valuable hotel brands could see their “brand value” fall by 20% to a combined $70 billion this year due to the near-collapse of travel driven by the COVID-19 pandemic, with expectations for a long and difficult recovery, the cons…
Hotels Might Not Like Where Corporate Rate Discussions Are Heading
Hotel corporate program strategies aren’t straightforward at the best of times. A new “dual rate” pricing model could make lives easier for travel managers, but a lot more complex for the properties their employees will be checking in to. So far, co…
The Path Towards Customer-Centricity In Hospitality
Customer-centricity – or guest-centricity – should be one of the major concerns of managers in the hospitality industry. In fact, in my experience, when interviewing or engaging with hotels directors on this topic, almost all of them have the percep…
Travelodge landlords ‘threaten to block rent cuts and establish new operator’
A group of Travelodge landlords has reportedly threatened to block rent cut negotiations and establish a new hotel operator.