On March 30th, we announced the Superhost Relief Fund to provide grants to tenured hosts who are facing financial challenges because of travel disruption and other impacts of the global COVID-19 crisis. Today, we are providing an update to let our c…
(Not) Leaving on a Jet Plane
Assessing the global aviation situation and harnessing possible solutions in its quest for survival. Not just the pros and cons of private credits versus government funding, but also the need for solidarity and the role of environmental issues. Data…
Michelin Stars Shining Brightly in Unusual Places
Who said that setting up shop in a central, fancy location with state of the art decor was the way to secure a Michelin star? These three examples showcase the fact everything is possible, award-wise, if your produce is top quality, carefully-source…
Netflix In Hotels, Is It Enough?
“Netflix in hotels?” – Question number 1 in many years of designing TV systems. The drive has been lead by certain global chains, but smaller players wanted to match it as well. Hotels have rushed to invest in Smart TV’s, support for OTT apps and co…
Opportunities outside of traditional Hospitality
“If the hospitality industry remains as traditional as it is now, then I don’t think many students will stay in this industry.” This quote, in combination with a conversation about adapting your career dreams along the way, and why IT might be more …
Horwath HTL Industry Report: Tourism & Hospitality Sector Assistance (V.3)
We are pleased to publish the third version of the report which looks at what governments around the world are doing, or not doing, to support hospitality businesses. This week, we have updated information for:France, Hungary, UK & Ivory Coast. We h…
The Peace Of Mind Call
My friend Stacy Sherman, head of customer experience at Schindler Elevator Corporation, is personally dedicated to “humanizing business.” She is not only “in the trenches,” working in the customer service and experience world, she has also been reco…
Team Duetto Wins Global All-Woman Virtual Hackathon
San Francisco – A group of five female tech engineers from Duetto recently won first place in the Women Hack the Crisis Global All-Women Virtual Hackathon event, with their Hotel Haven concept. Hotel Haven is designed to help provide a temporary hom…
Lodging Interactive Launches HotelSiteXPRESS Affordable Website Design and Marketing
PARSIPPANY, NJ – Lodging Interactive, a full-service digital marketing, social media engagement, and reputation management agency exclusively serving the hospitality industry, today announced the launch of its HotelSiteXPRESS website design and deve…
Best Western GB signs record deal with Hallmark Hotels
Best Western has announced a deal with Hallmark Hotels that will bring 26 properties into the brand, representing the largest group deal in its 43-year history.