Author: Admin

In this Back of House episode, we sit down with Christian H. Clerc, President & CEO of Auberge Resorts Collection and proud EHL alumnus, for an intimate conversation about the soul of hospitality.

The worlds of health and hospitality have been converging over the past two decades, and this trend will only accelerate as now-popular modalities like red light therapy, ice plunges, fitness programs and nutritious F&B menus gain adoption across the chain scale. While the next section addresses how this opportunity intersects with IT, what’s most important now in 2025 to consider is how all these new types of activities and experiences can be loaded into a CRM or CDP then transformed into recurring rooms and ancillary revenues.

In the hotel business, a guest’s experience begins long before they step into the lobby. From the moment they make a booking online, they place their trust in the property’s ability to safeguard their personal and payment information.

On November 7, at the 8th China International Import Expo, SGS, the globally recognized testing, inspection and certification organization, officially signed a strategic cooperation agreement with GCSTIMES, a leading provider of hotel supplies and integrated solutions.

Hoteliers and hotel revenue managers know how quickly markets can fluctuate and how fast demand for travel can change. As demand changes, successful hotels need to be able to quickly adjust revenue strategies to capture as much business as possible, even when overall travel to the area is lighter. For many revenue managers, implementing hotel dynamic pricing strategies have helped them stay afloat during uncertain times.

During its third-quarter earnings call, Expedia Group detailed priorities for its OpenAI partnership and its plans for artificial intelligence (AI) moving forward.

Wellness hotels demonstrated remarkable stability amid economic pressures in January-June 2025, according to RLA Global’s 2025 Mid-Year Wellness Real Estate Report, published in partnership with P&L benchmarking firm HotStats that analyses the performance of over 11,000 properties worldwide. Several of the top 10 best-performing countries – identified in the report for the first time – had double-digit growth in wellness membership and spa treatments. Another new report section, the market spotlight, revealed interesting dynamics in leased-out wellness models in the UAE.

NEW YORK – A new joint report by Skift and Mews, “Why Hotels and Their Investors Are Leaving Millions on the Table,” challenges one of hospitality’s oldest assumptions: that success should be measured by rooms sold.

Italy has an expensive new transport experience, and it’s not a Ferrari. The Dolce Vita Orient Express — unveiled earlier this year — is the country’s first homegrown luxury train, pitched as an homage to the 1950s and ‘60s, when glamor meant Fellini, Valentino and sunglasses after dark.

In this episode of Pillow Talk Sessions Podcast, Asli Kutlucan, CEO Europe at TFE Hotels, joins hosts Jessica Gillingham and Kristian Lupinski to unpack how TFE is reimagining the intersection of hospitality, residential living, and adaptive reuse through its expanding portfolio of hybrid hotel brands.