After the economy gets gradually humming again a lot of the booking decisions will depend on much more than just price points and value perception for a customer. Warren Buffett famously said, “Price is what you pay, value is what you get.” With tha…
The Bull Case for Airbnb’s Future From Here On
It is open season on Airbnb in the media these days. After all, they are one of the Silicon Valley stars most impacted by the pandemic currently sweeping the globe. With travel at a near standstill, and us humans increasingly suspicious of each othe…
Inside track: Strange times bring us together, says Wendy Bartlett
Organisations need to be there for their teams during this difficult time, says Wendy Bartlett
Airbnb disables booking function over ‘Covid-19 retreats’ criticism
Airbnb has disabled its ‘instant book’ function to stop non-key workers from booking properties following an investigation by the BBC.
Night czar calls on London authorities to grant 12-month licence fee holiday
Night czar Amy Lamé has called on London councils to grant hospitality businesses a licence fee and late-night levy holiday to help them survive the implications of the coronavirus lockdown.
Kate Nicholls: ‘The government really does need to act now, otherwise the administrations will continue’
Kate Nicholls, chief executive of UK Hospitality, has led the charge as the industry battles to survive the coronavirus crisis. She speaks to Emma Lake about the current situation for operators
Down Hall country house hotel appoints Ken Flockhart as general manager
Down Hall country house hotel in Hertfordshire has appointed Ken Flockhart as general manager.
Government urged to reconsider as HMRC suggests furlough pay will not include tronc
According to a government spokesperson, the 80% of average wages the government will cover for furloughed workers through the coronavirus job retention scheme (CJRS) will not include tips, tronc or service charge.
An urgent plea from Springboard’s CEO, Anne Pierce
We are all seeing and feeling the devastating impact that COVID-19 is having on people’s everyday lives and the economy. The hospitality industry and our people have been one of the worst hit by the social distancing measures put in place.
HospoLive offers free video tutorials and talks by hospitality legends
Free Facebook video stream HospoLive has attracted more than 80,000 viewers with a timetable of hospitality tutorials and inspirational speakers.

