The World Travel & Tourism Council (WTTC) is pleased to welcome HiSEAS International as its newest Global Member, joining an exclusive network of the world’s most influential Travel & Tourism companies.
SuitePad Launches SuitePad AI to Enhance In-Room Guest Service and Reduce Staff Workload
SuitePad is proud to announce the official launch of SuitePad AI, the smart voice-activated hotel-room assistant, a fully integrated, AI-powered guest communication solution that brings voice interaction to the heart of the in-room experience.
The Russians
When heads of state come to visit your hotel they usually make a bit of a show. The Russians are no exception; they even bring their own warship, the KGB and a wad of cash!
GCSTIMES Limited-Edition Christmas Doll Key Cards to Spread Holiday Cheer
The holiday season is just around the corner, and with it comes an opportunity to delight guests from the very first moment they arrive. Introducing our Limited-Edition Christmas Doll Key Cards, a creative, joyful, and highly collectible addition to the front desk experience.
Hoteliers’ POV – Marketing and revenue resilience on changing waters
The travel and tourism sector is predicted to grow 5.8% every year until 2032 (World Travel & Tourism Council). This should bode well for hotels.
Ian Schrager Receives SevenRooms Icon Award At The World’s 50 Best Hotels 2025 Ceremony
Ian Schrager, revered entrepreneur, hotel pioneer and nightlife visionary, received the SevenRooms Icon Award at The World’s 50 Best Hotels 2025 Ceremony, an evening that recognizes best-in-class global hospitality, last night in London.
Responsible Investing: Progress, Pitfalls and the Path Ahead
EHL Hospitality Business School held the third edition of the Sustainable Investment Forum in June 2025, focusing on shareholder engagement as an essential driver of sustainable strategies. This article shares insights on what responsible investing is, exploring today’s challenges, potential solutions, as well as what the future could hold. Parts of the findings of this article were presented during the Forum.
How AI is Changing the Hospitality Guest Journey: Milestone Inc. and HSMAI eBook
Milestone Inc., a leading provider of AI-powered digital experience platforms, in partnership with the Hospitality Sales and Marketing Association International (HSMAI), today announced the release of a new eBook titled “How AI is Impacting the Hospitality Customer Journey.”
AI will turn upselling from “send offers” into “solve needs”
The next wave of upselling will be smarter, quieter, more contextual, and more effective. Instead of static menus or one-off emails, AI-powered upselling will coordinate offers across channels and moments to meet the guest’s true goal: reducing friction, enhancing comfort, and creating delightful moments.
How Task Force Marketing Helps Hotels Bridge Staffing Gaps
The hospitality industry has long relied on task force professionals to fill leadership gaps in operations, finance, and revenue management. As we approach 2026, that same concept is gaining momentum within marketing and communications. It’s especially true in this discipline where continuity, strategy, and agility are essential to maintaining brand strength and driving revenue.