City-themed wooden gift sets

For high-value guests, exclusivity is expected; emotional resonance is what delights. We introduce Glintspot city-themed wooden gift boxes offering an immersive narrative that resonates with discerning VIPs.

The Hilton Dynasty: From Texas Hotel to Global Empire

The Hilton family dynasty was born with Conrad Hilton’s purchase of a rundown Texas hotel in 1919. From there, Conrad built an empire that revolutionised the hospitality industry. Amidst personal and professional challenges, his family struggled with scandals, rivalry, and the Great Depression. But through resilience and visionary business strategies, Conrad and his heirs grew Hilton Hotels into a global icon of luxury and success. This video explores the fascinating rise of the Hilton family, their power struggles, and the legacy of American wealth, high society, and dynastic influence.

Dutch consumer groups prepare legal action against Booking.com, alleging inflated hotel prices

Two Dutch consumer groups said on Wednesday they are seeking affected customers for a legal claim against Booking.com (BKNG.O), opens new tab, one of the world’s largest online travel agencies, over what they described as inflated hotel prices since 2013.The Consumer Competition Claims Foundation (CCC) and the Consumers’ Association said in a statement that Booking.com had allegedly been charging consumers too much for hotel rooms for years, leading to “hundreds of millions of euros in damage to Dutch consumers”.

Hotel activity: Paris saves the day, but for how long?

The French hotel industry presents a contrasting picture as we enter 2025. On the one hand, Paris is shining brightly, buoyed by exceptional momentum. On the other, the regions, including the Capital Region outside Paris, are struggling to keep pace, revealing economic weaknesses to date.

Three Critical Clauses Hotel Owners Overlook in Their Management Agreements

As a hotel consultant, I have reviewed and negotiated hundreds of hotel management contracts. Each agreement contains hundreds of clauses and provisions that require negotiation. Because hotel companies negotiate these agreements all the time, owners are at a disadvantage and often overlook important clauses that need to be included in their contracts. This newsletter will cover three significant provisions most owners don’t even realize are available to them. These are just three of many overlooked clauses that I will discuss in future newsletters.

Marketing That Moves: Why Storytelling is Hospitality’s Hidden Revenue Engine

The hospitality industry has long relied on aesthetics, amenities, and service as its primary marketing differentiators. Yet, in an age where digital attention spans are shrinking and customer acquisition costs are rising, these traditional approaches are no longer enough. Marketing that simply showcases rooms or lists amenities is easy to scroll past. With countless options available to travelers, visual appeal alone can no longer command loyalty. For hotels to stand out, they must connect with potential guests on a deeper, more emotional level.

The Next Era of Hotel Technology: Agentic, MCP & Multi-Modal AI

Massive developments are happening in AI. Just this week the popular Hotel Tech Insider innovation newsletter covered a story about Hyatt laying off 30% of it’s US Call Center staff and we’re seeing major tectonic shifts like this across the industry each week but most hotels are only just beginning to explore its potential. In many cases, individual hoteliers and staff are experimenting with tools like ChatGPT for writing content or answering questions. Some hotels have added basic AI features into their operations – think of voice-activated assistants in rooms or simple text chatbots on their websites that answer guest FAQs. Others use AI behind the scenes for tasks like summarizing guest feedback or generating reports. These early uses are valuable, but they barely scratch the surface of what’s coming.

K9 desktop laser engraver

Are you looking for an entry-level laser engraver for beginners? Do you want to send personalized gifts as a lasting memory to your guests for birthdays, Oktoberfest, Easter, Christmas, and other events? Here it is – GCSTIMES K9 desktop laser engraver.