Oracle Hospitality OPERA Cloud enables Accor to standardize its property management system across 110 countries, improving operational performance and delivering great guest experiences
Dean Group emerges as new force in lifestyle hospitality with character-rich global portfolio
Today marks the debut of Dean Group, an independent and character-driven hospitality group that celebrates the essence of place. The announcement of Dean Group marks the exciting new formation of a distinctive portfolio where local stories meet global ambition.
Mews and KLABU partner to support refugees through sport, hospitality and technology
Mews, the leading operating system for hospitality, has entered a multi-year partnership with KLABU, the social enterprise building clubhouses in refugee camps around the world. The collaboration sees Mews become the main partner of KLABU’s Boa Vista Spirit clubhouse in Brazil, supporting the inhabitants of Latin America’s largest shelter for indigenous refugees and migrants.
AI Momentum Builds across Europe’s National Tourism Organisations
The rapid development of emerging technologies is reshaping industries around the world, including the tourism sector. The European Travel Commission (ETC) has today published the findings of its European mapping study on artificial intelligence use within National Tourism Organisations (NTOs).
Personalizing the guest experience: Neil Braude’s high-touch, high-tech approach
In this week’s episode of Hotel Moment, Neil Braude, COO at the Imperial London Hotels, joins Revinate CMO Karen Stephens to explain why your hotel may be limiting your revenue and performance potential — and why you’re better off adopting AI when it comes to personalizing the guest experience.
Regenerative Hospitality Canva: A Transformative Playbook
The hospitality industry stands at a crossroads between a series of choices that will shape its future. Traditionally, sustainability efforts have centred on minimising environmental impact. However, an innovative approach is required for hotels to become agents of positive change. This extends from the improvement and restoration of destinations to the protection of their natural and social ecosystems. Regenerative Hospitality represents a fundamental shift in mindsets. Instead of simply reducing harm, forward-thinking hospitality businesses are now creating net-positive impacts, leaving places better than they found them. This isn’t just environmental stewardship; it’s a complete reimagining of business purpose within the interconnected living systems.
Every city leaves a mark. We’ve found a way to hold it in your hands.
Travelers want keepsakes with meaning, not mass production, but one small item is making a big impression. Wooden fridge magnets, crafted from FSC-certified wood and verified carbon-neutral under ISO 14068 by SGS, are bringing together sustainability and storytelling in the souvenir market.
Doug Kennedy’s Next Staff Training Webcast: Creating Ordinarily Extraordinary Hospitality Encounters, DAILY!
Sponsored By Travel Outlook and Track Hospitality Software
How AI sharpens decision-making for hospitality
Running a hotel portfolio means being in a constant balancing act. One property might be chasing group business, another is battling seasonal dips, and a third is pushing to lift guest satisfaction scores. Decisions pile up fast, and too often leaders only get clarity when the numbers are already in and the chance to act has passed.
A Recipe for Cost Control Success: 5 Lessons from F&B for Hotel Budget Season
As hotels move into budget season, executives are once again scrutinizing expenses across departments. Food and beverage (F&B) often takes center stage because the practices for managing costs there are well established: portion sizes are tracked, spoilage is audited, and menus are engineered to maximize profitability. Operators know that without discipline, margins can erode quickly.