Industry Dematerialisation

What services can hotels offer that digital upstarts can’t? For centuries, the core of the hotel business has been essentially the same everywhere. Sell rooms, check-in the guests, serve breakfast and check them out. But now Online Travel Agencies (…

The first Steigenberger Hotels & Resorts reopen

Thomas Willms, CEO, Deutsche Hospitality, undertook an on-site visit to the Steigenberger Hotel Munich on Thursday 14 May 2020 in order to clarify how the company’s new extended guidelines and hygiene measures will apply in practice. “We have been t…