Restaurateur Jeremy King has said that social distancing in a restaurant will be “impossible and implausible”, and that conviviality and community are essential.
Room2 to bring its hometel concept to Belfast
Room2 has signed an agreement to lease a new 175-unit aparthotel to be built in Belfast city centre by developer Oakland Holdings.
The Good Food Guide postpones publication as Michelin goes digital
*The Good Food Guide* has confirmed that it will not publish its 2021 guide in September, saying the Covid-19 pandemic has left it unable to reflect the industry “fairly or accurately”.
Consumer confidence ‘decimated’ as operators look at long-term consequences
Confidence in the hospitality market has been “decimated” with London hardest hit, group chief executive of CGA, Phil Tate, has said.
Serve and protect: The caterers feeding the NHS staff and patients on the coronavirus frontline
Coronavirus has put a huge strain on those working in the public sector, with hospitals and care homes mobilising staff to work around the clock, ensuring patients are catered for at the most crucial time. Lisa Jenkins talks to those behind the frontline
Airbnb and OYO to make redundancies
Airbnb and OYO have both announced that redundancies are to be made, with Airbnb cutting around 25% of its workforce.
Making Painful Chargebacks a Thing of the Past
During this downtime we all find ourselves in, now is your chance to implement the necessary updates to ensure your payment channels are as secure as possible, while also reducing chargebacks wherein the credit card companies usually don’t side with…
Updated COVID-19 Resource: Global brands & Associations introducing Cleaning Standards
An Update from Marriott’s CEO on Commitment to Cleanliness Marriott Global Cleanliness Council: Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, the council will work to dev…
The future interdisciplinary careers of Hospitality graduates
“That’s how life works outside of school. You work with so many different companies and agencies that you need to understand that it’s all connected.” This quote, in combination with a discussion on the value of online degrees, interdisciplinary thi…
Don’t Let Your Customers Fall In The Expected Experiences Gap
I’ve written about the concept of a “gap” a number of times over the years. Each time, the gap was different. The first time, I shared Dan Sullivan’s principle about the gap between the goal you wanted to achieve and your actual results, if you didn…