In this exclusive glimpse behind the scenes, GCS Times unveils the meticulous process of crafting sustainable wooden key cards, designed to elevate the guest experience with style and reliability. Perfect for premier hotels and resorts aiming for eco-friendly luxury!
Whitney Spratt on the Power of Customer-Driven Innovation at Tripleseat
Whitney Spratt, General Manager of the Hotels Division at Tripleseat, sat down with us at HITEC 2025 to share how technology can unlock growth, improve guest experiences, and preserve the soul of hospitality.
Four Seasons Expands to Seville
Four Seasons has announced the opening of a new hotel complex in Seville, strengthening its presence in Spain and Europe. The project aims to transform a historic building into a luxury hotel, and marks an important step for the city in the upmarket tourism sector.
Innovating Hospitality: Recap of the E20X 2025 Finalists
Since Cogwheel first participated in the pitch at E20X in 2022, the Cogwheel team has made it a tradition to follow the promising startups showcased each year. E20X (Entrepreneur 20X), hosted during HITEC, is known for spotlighting the most innovative solutions in hospitality tech, and 2025’s competition didn’t disappoint.
Belfry Boosts Staycation Demands This Summer with New Rooms and Fitness & Leisure Opening
The Belfry Hotel & Resort, is set to open 149 new bedrooms at its award-winning resort this August. Launching ahead of schedule, their opening could not be more timely. With research showing that UK staycations are becoming increasingly popular as holidaymakers seek to avoid extreme heat, the resort is the perfect location for a refreshing summer getaway.
IDS Next: First Global Hospitality ERP to Deploy Autonomous AI Support
IDS Next, a global leader in hospitality technology, has collaborated with Salesforce, the world’s #1 AI CRM, to transform customer support by deploying Agentforce, Salesforce’s autonomous AI agent. With this integration, IDS Next becomes the first hospitality ERP provider to embed autonomous AI directly into its product portfolio, ushering in a new standard for intelligent, always-on support in the industry.
Mama Shelter Makes Its Swiss Debut
Mama Shelter will open its first Swiss hotel in Zurich on July 31, 2025. Located in the dynamic Oerlikon district, this 178-room hotel will feature a planted rooftop, restaurant, bar and flexible workspaces, enriching the local hotel offering.
Why It’s Time for Boutique Hotels to Flip the Tech Stack
Independent hoteliers are bombarded daily with technology vendors pitching miracle solutions. Everywhere you turn, there’s another acronym, another platform, another promise to “transform” your property—if only you buy their product first.
Leed Certification for Santo Mine Shines Light on Sustainability for Santorini
As the longtime General Manager of TUI Magic Life Candia Maris Resort in Crete and the recently appointed General Manager of Santo Collection on Santorini – both under Metaxa Hospitality Group, I’ve seen firsthand that no matter a hotelier’s reason for embracing sustainability, the rewards – for the property, our guests, and the broader community and culture – are well worth the effort.
Gold key cards – tangible reflection of your golden standard of service
Does your menu feature a golden cappuccino? Are your interiors adorned with gold leaf?