Have you ever found yourself buried in spreadsheets, trying to manually forecast your hotel’s revenue? I’ve been there, and I know how frustrating and limiting those traditional methods can be. But imagine this: spending less time crunching numbers and more time crafting strategic decisions that truly move the needle for your hotel. In this article, we’ll go over how modern technology and integrated strategies can transform your revenue management, making your hotel competitive, agile, and ready for the future.
Marseille Was Never for Tourists. Neither Is Venice (Or: How We Disney-fied Cultural Europe, and What We Might Do Before It’s All Gone)
A few days ago, Jeff Bezos anchored his floating temple of techno-capitalism (a yacht longer than Piazza San Marco) just off the coast of Venice. The media, predictably, responded with sterile moral outrage, but the more profound irony escaped most: Bezos isn’t visiting Venice; he IS Venice. Or rather, he embodies what Venice has become: a luxury simulation of itself. Stripped of context, suspended in spectacle. That moment brought back a provocation I had posted months ago in my weekly column on 10 Minutes Hotel: maybe the only rational way to manage Venice today is to treat it like Disneyland, not as a joke, but as a system. At the time, it sounded dystopian. Now, it sounds like long-range urban planning.
WTTC Calls for Smarter Tourism Management as Destinations Face Pressure
As Travel & Tourism enters the height of the summer season, the World Travel & Tourism Council (WTTC) has today launched a new report calling for a more balanced approach to managing tourism in popular destinations.
Hilton’s Iconic Flagship Brand Debuts in Turin City Centre
Hilton (NYSE: HLT) announces the opening of Hilton Turin Centre, Hilton’s latest addition under its flagship brand. Perfectly positioned in the historic heart of the Piedmontese capital, the property is well suited for both business and leisure travellers, boasting a brand-new spa and wellness area, an elegant lobby bar, an executive lounge and a refined restaurant serving a range of authentic Italian and regional cuisines.
Xn Global Systems achieves ISO 27001 certification
Xn Global Systems Limited ( “XGS”), a leading provider of innovative technology solutions for the hospitality sector, is proud to announce that it has been awarded ISO 27001:2022 certification for Information Security Management Systems.
Flexkeeping Elevates Guest Personalization at Valamar with Full Rollout of Automated Services
Flexkeeping, the leading hotel operations platform, has successfully implemented its Automated Services engine across Valamar’s entire portfolio of properties. This milestone highlights Flexkeeping’s mission to empower hospitality brands with smart automation that delivers tailored guest experiences at scale.
How Mobile Engagement and AI Are Transforming the Guest Journey
At HITEC 2025 in Indianapolis, we caught up with Jeremy Krol, CEO of Phunware, a company helping hotels deepen guest engagement through mobile technology and data-driven personalization. In our conversation, Jeremy explained how Phunware uses mobile apps, behavioral data, and AI to improve the guest experience and generate additional revenue. From replacing paper maps with seamless digital navigation to enabling smarter upsell opportunities, Phunware is helping properties enhance their digital footprint without losing the human touch.
Pet-perfect DND door hangers
Paws-itively adorable! Good design is in the details. We believe even the most functional items can be a source of delight.
How Japan’s Vacant Akiya Houses Are Becoming Hospitality Businesses
In Japan, “akiya” (空き家) refers to vacant homes that have been abandoned due to a growing phenomenon driven by demographic shifts and economic changes. Decades of low birth rates, rapid urbanization and an ageing population have gutted rural areas, which has left many traditional houses empty. Often, heirs inherit these properties but cannot afford their upkeep or renovation
Airline NDC and travel bidding: The new era of airline distribution
Airlines face a challenge: they struggle to make a profit and please diverse passenger groups at the same time. Traditional ticket sales work well for basic flights, but fail at upselling upgrades, meals, or eco-options, because legacy systems weren’t built for personalization or sustainability.

