In today’s competitive landscape, the goal isn’t just to be busy, it’s to be profitable. As a commercial leader, you’re focused on the big picture: optimizing revenue, driving direct bookings to reduce acquisition costs, and building a brand that commands market share.
How Food Well-being Is Changing Hospitality: 6 Key Trends Explained
“A healthy mind in a healthy body”, “food as medicine”, “you are what you eat” – these insights into food and well-being have been around for millennia, but today they are gaining more traction as consumer trends shift towards an increased demand for healthy, ethically-sourced food.
D3x and Yipy Named Winners of Nextwave Seed Investment Challenge at HITEC ’25
The spirit of innovation was on full display at HITEC ’25, where D3x and Yipy were crowned winners of the Nextwave Seed Investment Challenge. The competition, co-hosted by Techne Infiniti Ventures: Where AI Meets Hospitality and Growth Advisors International Network (GAIN), spotlighted early-stage companies using artificial intelligence and focused innovation to drive hospitality transformation.
Rita J. Varga wins IWTTF Award for Women Leader in Travel, Tourism and Hospitality Tech
Rita J. Varga, founder and CEO of RaizUp, has been named Women Leader of the Year – Individual entrepreneur by the International Women In Travel and Tourism Forum (IWTTF). This prestigious award honours her extraordinary contributions to the travel and hospitality technology sectors, where she has been a tireless advocate for gender equity, inclusive leadership, and talent development.
Reassessing your Comp Set – Is it time for a makeover?
Hoteliers rely on benchmarking to stay competitive. But what if the numbers you’re using are misleading? What if your comp set—the hotels you compare yourself against—isn’t actually a fair reflection of your market position?
UK May Mandate Google to Feature Links to Competing Search Platforms
The UK Competition and Markets Authority (CMA) is investigating Google for potential market dominance in search services. Proposed changes may include “choice” screens for users and increased transparency for publishers.
Duetto Announces CEO Transition as Company Enters Next Phase of Growth
Duetto (“Duetto” or the “Company”), a leading provider of revenue management software for the hospitality industry, today announced a strategic leadership transition as the Company enters a new phase of growth and innovation.
How New York’s ‘Greatest of Them All’ Inspired Waldorf Astoria Hotels & Resorts Around the World
There are more than 34 Waldorf Astoria hotels in 18 countries and territories around the world, and according to Dino Michael, senior vice president and global head, Hilton Luxury Brands, each and every one was influenced by the original—the legendary Waldorf Astoria New York.
HVS Europe Hotel Transactions Bulletin – Week Ending 20 June 2025
ActivumSG acquires Fairmont La Hacienda Costa del Sol in Spain from Millenium
Reinventing Hotel Marketing in the Age of AI: Customised Campaigns Now Within Reach
Operating in an industry still dependent on Online Travel Agencies (OTAs), hoteliers often face a dilemma: getting noticed while controlling marketing costs. This is particularly challenging even as projections show direct digital bookings will overtake OTAs as the dominant channel by 2030. As a result, relationship marketing, particularly email marketing, remains underutilised despite its vast potential. With global email marketing revenue projected to reach $17.9 billion by 2027, the channel’s growth shows no sign of slowing down. However, artificial intelligence (AI) now offers a unique opportunity to reinvigorate this channel, driven by several factors: the evolution of the GDPR framework promoting consent-based relationships, social media fatigue, and a growing need for more authentic and relevant guest engagement.

