Author: Admin

Shiji, the global hospitality technology leader is announcing a significant upgrade to Reviewpro Reputation’s AI Responses feature, turning what was once a tedious task into an efficient, consistent experience. With a single click, hoteliers can generate context-aware response drafts aligned with tone preferences, property insights, and guest feedback so they can redirect valuable staff time toward meaningful guest service. The result: faster, more consistent engagement and elevated trust with prospective guests. Just one month into a trial, HM Hotels used AI responses to respond to over 82% of 661 reviews received, with a response time for negative and neutral reviews under 2.7 days, with a 100% response rate on key platforms like Google, Booking.com, and Tripadvisor.

Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, is set to exhibit at this year’s HITEC in Indianapolis to demonstrate how hotels can now tap into a single source and take a unified approach to addressing their various technology needs. From June 17-19 at Booth #3006, Vingcard’s extensively expanded range of solutions will also offer an ideal example of how the industry is transitioning towards modular technologies that are capable of functioning as part of a fully integrated tech stack delivering heightened efficiency, personalization and service quality.

Alliants, the global leader in guest experience technology, has partnered with leading mobile F&B ordering specialist IRIS to deliver an integrated solution that enhances the in-stay experience for both guests and hotel staff. This seamless integration empowers guests to effortlessly browse menus, place orders, and complete F&B purchases from anywhere on property, directly from their devices, enabling a smooth interaction with the hotel that is both convenient and on their terms.

CHICAGO — June 17, 2025 — Hotel Communication Network (HCN) continues to evolve its hotel guest experiences by offering access to a catalog of global magazine brands free of charge to leading hotels and resorts via its AI Concierge ad-supported tablet platform. Through a partnership with ZINIO, one of the world’s largest digital reading services platforms, HCN is expanding its no-cost services to hotels and resorts.

Cogwheel Analytics partnered with Microsoft AI Co-Innovation Labs to create an AI-powered Analysis and Recommendation Engine aimed at providing hotel clients actionable insights they can use to drive growth and build their competitive advantage in digital marketing.

Otelier today announced the official launch of the next generation of TruePlan, its modern budgeting and forecasting platform, redesigned for hotel businesses looking to move beyond spreadsheets, outdated tech or legacy tools and accelerate financial planning cycles. Users will discover a completely new user interface that delivers a modern technology experience, notably more innovative than other industry solutions. With a suite of powerful enhancements, TruePlan now delivers a faster, more intuitive way for hotel groups to plan, collaborate, and execute their financial strategies – across dozens or hundreds of properties.

What if the pinnacle of hospitality meant being welcomed like a global superstar wherever you are in the world? With ALL Accor, Accor’s booking platform and loyalty programme, this is no longer just a promise – it’s a reality. Today, the brand unveils its new campaign, “Don’t be a Guest, be a Guest Star”, fronted by none other than Kylian Mbappé.

IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, has announced a technology integration partnership with SORASO by Smart Finder, Thailand’s premier provider of hotel software solutions. SORASO’s comprehensive suite of hospitality solutions span front office and back-office operations and has 50,000 users and over 100,000 rooms under management across the Southeast Asia region.

Nomadix® Inc​., bringing connected experiences to life, today announced the company will showcase its updated suite of solutions at HITEC Indianapolis June 16-19, in booth #3006. The new and enhanced offerings create better guest experiences and more efficiency and sustainability for hotel operations. Nomadix and Vingcard will also team up to discuss their collaboration on future offerings for hospitality, in a combined booth on the show floor.

roommaster, a trusted name in hospitality software, today unveiled a unified brand identity and product vision, bringing its company, platform, and mission together under one familiar name.