Author: Admin

Mainsail Lodging & Development is a Florida-based hospitality group that operates a collection of distinctive independent and Marriott-branded properties. Unlike many hotel groups, Mainsail runs its own in-house reservations team and internal booking system — meaning the expectations for service and sales performance are especially high. Their agents aren’t just answering calls; they’re representing the brand’s voice and bringing firsthand property knowledge to every conversation. With a deep passion for the guest experience and a strong sense of ownership, the team is committed to delivering high-touch service that drives direct revenue and builds lasting guest relationships.

Our conversation with Bernhard Bohnenberger, CEO and Co-founder of Discover Collection, took place during the EHL Open Innovation Summit in Lausanne. We spoke with him about the role of technology in luxury hospitality, how guest expectations are evolving, and why emotional connection should remain central to high-end travel. Drawing on his background with Six Senses and now the Discover Collection, Bernhard shared his vision for what he calls “Mindful Luxury” and how technology should support—never replace—the human experience.

Sous-vide cooking has redefined precision in professional kitchens. By controlling temperature with unmatched accuracy, this technique ensures that proteins, vegetables, and even delicate ingredients reach their ideal texture without risk of overcooking or drying out. It has become an essential skill for chefs who seek consistency, efficiency, and enhanced flavor retention.

The DMO has evolved significantly in the last three to five years. What originated as destination marketing organizations have become destination management organizations. And this isn’t just a name change.

Events are experiencing a dynamic resurgence, yet they must strive to enhance their offerings substantially. Today’s attendees arrive with elevated expectations; they seek experiences that are not only interactive but also profoundly engaging and truly memorable. Events must deliver fulfillment, creating lasting impressions long after the experience ends. The goal should always be to consistently provide an emotional connection!

During the EHL Open Innovation Summit in Lausanne, we had the chance to sit down with Pierre-André Krüger, CEO and Founder of Nomad Lodges. Our conversation explored the intersection of ancient wisdom and modern hospitality, the importance of working closely with indigenous communities, and why he believes that real transformation begins when guests reconnect—with nature, with others, and with themselves.

LodgIQ, a leading provider of AI-powered revenue management technology for hotels, has announced its sponsorship of the Hospitality Sales and Marketing Association International (HSMAI) Commercial Strategy Week 2025. This sponsorship reflects LodgIQ’s ongoing support for advancing revenue management towards commercial strategy and underscores its role as a trusted technology partner for hospitality revenue leaders.

During the EHL Open Innovation Summit, we sat down with Diane Binder to talk about the role of virtual reality, regeneration, and what real luxury means today. As Founder and CEO of Regenopolis and Co-founder of 700’000 heures Impact, Diane brings a unique lens that bridges sustainable development, hospitality, and systemic change. In our conversation, she shared why we need to move beyond metrics, how hospitality can become part of local ecosystems, and why the next era of travel will be defined by meaning, not just experience.

During the EHL Open Innovation Summit in Lausanne, we sat down with Rainer Stampfer, President of Global Operations, Hotels and Resorts at Four Seasons Hotels and Resorts. Our conversation explored the growing role of artificial intelligence in luxury hospitality, the evolving expectations around personalization, and why the human element continues to be the ultimate marker of excellence in high-end service.