Hotel Internet Services Unveils New Brand Identity as Touchstone 1 at HITEC 2025

In a move that signals the company’s most significant evolution to date, Hotel Internet Services (HIS), a leading provider of internet, entertainment and smart technology solutions for the hospitality industry and beyond, has officially rebranded as Touchstone 1. The rebrand is being formally revealed at HITEC 2025 in Indianapolis at Booth #1400, where the company is debuting its new name and visual identity. The rebrand reflects the company’s evolution over the last 22 years and its expanded focus across multiple industries, including hospitality, multifamily, senior living, student housing, healthcare and more.

UrVenue to Launch UrResort and Showcase Hospitality Experience Booking Innovation at HITEC Indy

Las Vegas—June 16, 2025 UrVenue today announced the launch of UrResort, its newest product developed in response to the growing demand from hotels and resorts for a more tailored solution. At its core is UrVenue’s proven platform for venue management, now expanded to support the full spectrum of experience-led operations, guest engagement, and enterprise-grade distribution. UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale.

Rebuilding hotel tech stacks for the Agentic AI era Philip Barton

A new kind of traveller is emerging, one who may never visit your website, click an ad, or speak to a human. Instead, they rely on their personal AI agent to plan, compare, negotiate, and book every aspect of their trip. This shift marks a seismic change in how travel is discovered and transacted, demanding a fundamental rethink of hotel technology stacks.

Why legacy PMSs are holding hotels back and how cloud technology solves it

As hospitality evolves, hotels must streamline operations, harness data more effectively, and enhance efficiency to stay competitive. The Property Management System (PMS) is at the core of hotel management, an essential tool connecting various hotel functions. As more business shifts online and seamless digital experiences become the expectation, PMSs must integrate with internal and external systems, including POS, front desk, and housekeeping. Yet, most PMSs were built for a different era, making it difficult to support the growing web of integrations required in today’s digital-first environment.

What Gets Missed Between the Shift and the Schedule

A lot has been said about communication breakdowns in hospitality. But the truth is, it’s rarely just about miscommunication. It’s about disconnection—from purpose, from process, from each other. And it shows up in the details: missed handoffs, shifts left uncovered, a new hire struggling alone on their first weekend shift.