In a move that signals the company’s most significant evolution to date, Hotel Internet Services (HIS), a leading provider of internet, entertainment and smart technology solutions for the hospitality industry and beyond, has officially rebranded as Touchstone 1. The rebrand is being formally revealed at HITEC 2025 in Indianapolis at Booth #1400, where the company is debuting its new name and visual identity. The rebrand reflects the company’s evolution over the last 22 years and its expanded focus across multiple industries, including hospitality, multifamily, senior living, student housing, healthcare and more.
Inntopia Integrates with Stayntouch to Enable Advanced Booking & Marketing Capabilities for Resorts
Inntopia, the leader in resort booking engine and marketing technology, announces a new integration with Stayntouch’s Best-in-Class, cloud-based property management system. The partnership will allow resorts and hotels using Stayntouch’s full-featured PMS to take advantage of Inntopia’s multi-system booking engine and marketing CRM/CDP technology.
New NPS Strategy Playbook Helps Hotel Leaders Turn Guest Loyalty into Measurable Growth
In an industry where guest experience is the ultimate currency, a new resource is making it easier than ever for hospitality professionals to convert customer sentiment into smarter decisions and stronger revenue.
What Is a Metasearch Engine? The Ultimate Guide for Hotels
And increasingly, they’re doing it on metasearch engines. These platforms have become a crucial battleground for visibility, giving hotels the chance to appear side-by-side with OTAs.
UrVenue to Launch UrResort and Showcase Hospitality Experience Booking Innovation at HITEC Indy
Las Vegas—June 16, 2025 UrVenue today announced the launch of UrResort, its newest product developed in response to the growing demand from hotels and resorts for a more tailored solution. At its core is UrVenue’s proven platform for venue management, now expanded to support the full spectrum of experience-led operations, guest engagement, and enterprise-grade distribution. UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale.
Quore Announces Retirement of Longtime Leader and Welcomes New Sales Leadership
Quore, the leading provider of hotel operations software, announces the upcoming retirement of David Fox, Chief Operating Officer and one of the company’s original team members. After more than a decade of dedicated service, Fox will be stepping down, marking the end of a remarkable chapter in Quore’s history.
The Travel Foundation strengthens its leadership with three new trustees
Leading global sustainable tourism NGO, the Travel Foundation has welcomed three new trustees, bringing a wealth of new experience and expertise to its team.
Rebuilding hotel tech stacks for the Agentic AI era Philip Barton
A new kind of traveller is emerging, one who may never visit your website, click an ad, or speak to a human. Instead, they rely on their personal AI agent to plan, compare, negotiate, and book every aspect of their trip. This shift marks a seismic change in how travel is discovered and transacted, demanding a fundamental rethink of hotel technology stacks.
Why legacy PMSs are holding hotels back and how cloud technology solves it
As hospitality evolves, hotels must streamline operations, harness data more effectively, and enhance efficiency to stay competitive. The Property Management System (PMS) is at the core of hotel management, an essential tool connecting various hotel functions. As more business shifts online and seamless digital experiences become the expectation, PMSs must integrate with internal and external systems, including POS, front desk, and housekeeping. Yet, most PMSs were built for a different era, making it difficult to support the growing web of integrations required in today’s digital-first environment.
What Gets Missed Between the Shift and the Schedule
A lot has been said about communication breakdowns in hospitality. But the truth is, it’s rarely just about miscommunication. It’s about disconnection—from purpose, from process, from each other. And it shows up in the details: missed handoffs, shifts left uncovered, a new hire struggling alone on their first weekend shift.

