Alliants, the global leader in guest experience technology, has partnered with leading mobile F&B ordering specialist IRIS to deliver an integrated solution that enhances the in-stay experience for both guests and hotel staff.
70% of Travelers Would Skip the Front Desk, Mews Survey Reveals: The Rise of Self-Check-In Hotels
The traditional hotel front desk is no longer a must-stop for modern guests, as revealed by new Mews-commissioned research. Seventy percent of American travelers are likely to check themselves into a hotel using an app or a self-service kiosk instead of a traditional front desk. This preference skyrockets to 82% among Gen Z travelers, signaling a fundamental shift in how guests want to interact with hotels.
VENZA to Acquire Guest Voice AI to Elevate Hotel Communication
Jeff Venza, a seasoned hospitality technology professional and executive at VENZA and CyberTek MSSP, today announced the planned acquisition of Guest Voice AI—a groundbreaking platform that transforms hotel communication and boosts operational efficiency through AI-driven automation. The move, following the recent acquisition of the intelligent asset management company OpsTechPro, brings a cutting-edge solution to the VENZA family of companies, purpose-built to simplify and streamline guest interactions.
The Invisible Guest: How Dark Social Impacts Hotel Marketing
If you’re tracking your hotel’s marketing performance the traditional way — through UTMs, analytics, and CRM data — you’re only seeing part of the picture. There’s a whole world of referral traffic happening behind the scenes, and it’s called dark social.
Cloudbeds to empower hoteliers with an automated data exchange agreement with STR
San Diego, CA – Cloudbeds, the premier hospitality management software platform, has today announced a data automation agreement with STR, a CoStar Group company – the leading provider of premium data benchmarking, analytics, and marketplace insights for the global hospitality industry.
Navigating hospitality’s new normal: Leveraging Kalibri Labs data & Revinate’s insights for revenue growth | a Revinate webinar
In this week’s episode of the Hotel Moment podcast, we’re featuring an episode from our webinar series, Hotel Moment Deep Dive. Revinator Anisha Yadav, VP of Customer and Product Marketing, and Jennifer Hill, VP of Commercial Strategy at Kalibri Labs, review some of the latest data from the hospitality landscape, including key U.S. hotel demand trends, critical hotel performance metrics, and notable growth from specific booking channels.
Role Swap: The Revenue Management Freaky Friday
Ever watched Freaky Friday? You know, the movie where mom and daughter swap bodies and hilarity ensues? We did that last week with our kids and it got me thinking….
GBTA Foundation Unveils Step-by-Step Transition Pathway to Accelerate Business Travel’s Action Towards Net Zero
The GBTA Foundation, the cause-led arm of the Global Business Travel Association (GBTA), just unveiled its Sustainable Business Travel Transition Pathway yesterday at the GBTA Sustainability Summit, which gathered over a hundred travel leaders and sustainability experts from all sides of the industry in Washington, D.C.
Actabl Eliminates Manual Hotel Night Audit Processes with New ProfitSword Digital Night Audit Feature
Actabl, the leading hospitality software company dedicated to empowering hotels with actionable insights to drive profit, today announced the launch of Digital Night Audit, a new feature within its ProfitSword platform that eliminates manual nightly audit processes with a fully digital, automated workflow.
Hospitality Market Update
It feels like Europe is having a bit of a moment. At the time of writing, the CAC 40 is up 5.5% YTD, the FTSE 100 up over 7% and the DAX is up over 20%, reflecting Europe’s strongest relative start to a year since 2000, and in marked contrast to the lacklustre performance of the past decade.