The new owners of the Loch Rannoch hotel have confirmed that the hotel will remain closed until spring 2021 while an extensive refurbishment programme is under way.
The Caterer interview: Yotam Ottolenghi
The restaurateur talks to Jennie Milsom about receiving a warm welcome on reopening, his new book, Flavour, and how he’s pared back his usual long ingredient list during lockdown.
Ascott Streamlines Operations with RMS Enterprise
The Ascott Limited (Ascott), one of the world’s leading lodging owner-operators, has completed its migration to a cloud enterprise property management system (PMS) provided by RMS Cloud (RMS). As part of Ascott’s digitalisation efforts, it has moved…
In a Mobile-Everything World, the Post-COVID Future Is Bright for Guest Tech
As a member of our executive team put it when COVID descended upon the world and demand for the INTELITY platform rose significantly, “I always knew mobile technology would become really essential for hotels. I just didn’t think it would be a game-c…
Riu Reopens Hotel Riu Buenavista In Tenerife Following A Complete Refurbishment
The RIU chain has reopened hotel Riu Buenavista following a complete renewal of its facilities and services. It is located in Adeje, in the south of Tenerife, and this project of a 4-star hotel with 542 rooms demonstrates RIU’s firm commitment to ma…
RIU hotels receive Preverisk COVID-19 Hygiene Response certification
Preverisk Group, the international consultant specialising in health and safety consulting, auditing and training for the tourist industry, has guaranteed the effectiveness of the health and hygiene protocols in place at the RIU chain of hotels by i…
Will Amazon’s New Palm Recognition Become the Next Popular Biometric Technology?
Amazon recently introduced a new biometric payment device, Amazon One, in two of its Go stores in Seattle. Shoppers can now enter and pay at cashier-free Amazon Go stores by scanning their palms. The company opened its first Amazon Go store in Seatt…
Google Is Eliminating Third-Party Cookies — What Does That Mean for Your Hotel’s Digital Marketing?
Earlier this year, Google announced it would phase out third-party cookies from its Chrome browser over the next two years. Marketers have since been speculating on the negative consequences this could have on targeted campaigns and reaching new cus…
10 New Creative Room Types to Boost Revenue
Try these new creative room types to boost revenue Hotel marketing has always been a blend of creativity and data. There’s equal parts of data-driven revenue management, copywriting and consumer psychology. At the start of the pandemic, marketing wa…
Tom Kerridge slams ‘selfish’ no-shows putting jobs at risk
Chef Tom Kerridge has slammed “selfish” no-shows on social media after 27 people that were booked into Kerridge’s Bar & Grill at the Corinthia London hotel failed to turn up on Saturday night.