With COVID-19 significantly impacting travel trends and buyer behaviors, relying on historical data is no longer enough to plan for the future. Having access to forward-looking data has never been more important for the hotel industry than it is tod…
The WFH Culture
The one thing that the ongoing pandemic has made popular is the Concept of WFH (Work from Home). WFH has always been a part of most industries seeking flexible working methods but the lockdowns at the beginning of the Virus outbreak made this concep…
The Fabric of Business Travel – A message from Kurt Ekert, President & CEO
Martin Luther King, Jr. said, “The ultimate measure of a man is not where he stands in the moments of comfort, but where he stands at times of challenge and controversy.” Well, we are certainly in such times. The pandemic has infected over 30 millio…
Hotel Tech Report releases 2021 CRS Buyer’s Guide sponsored by Pegasus
LOS ANGELES – Today Hotel Tech Report launched the “Official 2021 Guide to Central Reservations Systems,” now available free of charge to the entire hotel community thanks to sponsor Pegasus. “The hotel industry has been disproportionately impacted …
What’s More Important?
Are your company’s numbers, budgets, and marketing efforts taking the lead over all other aspects of your business? But what about the customer? What’s more important? Has your success come at the expense of the very same people that have allowed yo…
The Autumn of COVID Is the True Test for Your CRM
Besides continuing to make up for lost revenue during the quarantine period in spring, hotels will need an aggressive strategy in place for drumming up additional leisure business for the tail end of 2020 because corporate and group guests are still…
Responsible Hospitality Network Of Leading Hotel Companies Relaunches As The Sustainable Hospitality Alliance
As the United Nations Sustainable Development Goals (SDGs) have demonstrated, now is the time that nations, businesses and people need to be taking co-ordinated global action to address the significant social and environmental issues that are impact…
IOSH And WTTC Release Guidelines For Safe Return To Work
The Institution of Occupational Safety and Health (IOSH) and the World Travel & Tourism Council (WTTC), signed a memorandum of collaboration today, to help ensure the protection of both employees in Travel & Tourism and travellers. As part of the co…
Living legend: John Williams looks back on a life in luxury at the Ritz
John Williams is an institution, his reputation for fine dining matched only by his talent as a mentor. The Ritz executive chef talks to Lisa Jenkins about his 46-year career, his fight for a Michelin star and how hotel restaurants have always been his calling.
Minute on the clock: Kellie Rixon, the Institute of Hospitality
The recently appointed chair of the Institute of Hospitality tells Lisa Jenkins about the activities and events she has planned for the membership when she takes up her position in September