M ARKHAM, Ontario – If you were planning on attending a hospitality event in 2020, chances are high that it was cancelled due to the ongoing pandemic. While this disruption in show business has been devastating to event planners and convention facil…
Michael Ellis reveals Jumeirah’s new gastronomy strategy
Ellis is the protagonist in our mission to make dining the centrepiece of any Jumeirah experience. We met with him to find out how he plans to turn every meal into a special occasion. How do you go about developing a new dining concept? It’s importa…
How the exclusive Malibu Beach Inn turned digital content—the “point of inspiration”—into a nearly seven-figure revenue stream!
In 2018, Gregory Day, GM of the Malibu Beach Inn (owned by Mani Brothers), took a bold and somewhat contrarian position to revenue management. Intuitively, Day understood that his customers often came after reading about the property from trusted pu…
WTM London and Travel Forward will be virtual-only shows in November 2020
The shows will take place on 9-11 November and are set to be the main virtual travel trade events of 2020 WTM Virtual to feature one-to-one meetings, conference sessions, roundtables and speed networking WTM London – the event where Ideas Arrive – a…
Ex-Firmdale Carrie Wicks to Launch 55-Key Chateau Denmark in London
Ex-Firmdale boss Carrie Wicks is to spearhead the launch of a new hotel in London next year, inspired by the birthplace of the British music scene. Wicks’ company CAW Ventures is working with immersive media district Outernet Global to develop Chate…
Booking.com to close at least five of its global offices
Online travel agency Booking.com is closing at least five of its offices around the world, in Bellevue, Washington [US], London and Cambridge [England], Toronto [Canada], and Split [Croatia]. The company announced the redundancies and economic cutba…
MMGY Grifco Announces Merger with Ophir PR and New Leadership Roles
Today marks an exciting time in the continued evolution of MMGY Global. We are pleased to announce the merger of leading UK luxury travel and lifestyle PR agencies MMGY Grifco and MMGY Ophir. The agencies, which were both founded by industry leader …
Four Seasons Hotel Baku Is Back With A Staycation Package And Bespoke Dining Experience For Guests
Four Seasons Hotel Baku is ready to welcome guests again as the Hotel starts accepting reservations from the month of August 2020, onward. “The team and I are extremely excited to welcome our long-awaited guests again in our oasis in the heart of Ba…
Asset Owners/Managers: Your Path Forward
Uncertainty around the virus, how the public will respond, therapeutics vs. vaccine, but the endless amount of speculation is frankly wasted effort. In human history this isn’t the first time a pandemic and recession have impacted the human race. So…
Evaluating Hotel Performance: 6 Key Factors
The clear-cut measurability of KPIs is alluring. Occupancy percentages, profit indicators, return on investment. These are the type of traditional performance measures on which many hoteliers rely when it comes to evaluating hotel performance. Unfor…