How many times did something “fall through the cracks” because you thought another co-worker was going to handle it? I’ve always told my team, don’t make assumptions. Just as with other business tasks, there must be a clear-cut chain of responsibili…
Handling Online Hotel Reviews in COVID-19
“Safety precautions and staff wearing PPE made me feel like everyone there had leprosy.” “They didn’t have valet parking, supposedly because of COVID. I don’t recommend you stay there.” “Hotel went overboard on COVID preparedness. Pool is closed for…
HVS Monday Musings: Hotel Owners Should Think Like Institutional Owners in the Post-COVID Era
As we all gradually get back to business one of the pertinent questions that is being asked is whether hotels can still be considered a good investment vehicle going forward. We believe the answer to be a big ‘yes’. It’s true that the demand will be…
Qtech Software partners with AI Based SaaS Startup Vervotech to provide integrated hotel mapping and room mapping to all its customers
Pune – Qtech Software and Vervotech have entered in a strategic partnership to provide Vervotech’s UNICA – Hotel mapping and Room mapping platform as an integrated solution within Qtech’s OTRAMS – Travel ERP Platform. Customers of Qtech Software wil…
Inside track: We’re finally speaking with one voice says Wendy Bartlett
One effect of a crisis is to bring people together, a benefit that should continue after the pandemic is over, says Wendy Bartlett.
Michael Caines: this is a time for reflection and reconciliation
Michael Caines has expressed his hope that the Black Lives Matter movement will provide “an opportunity to bring people together, not drive people apart” as he addressed his own conflicting emotions on Lympstone Manor’s link to the slave trade.
Joycelyn Neve ‘heartbroken’ as Seafood Pub Company files for administration
Founder of the award-winning Seafood Pub Company Joycelyn Neve has said she is “heartbroken” to have appointed administrators to the 10-site group after failing to secure a Coronavirus Business Interruption Loan (CBIL).
Restaurant bosses write to PM calling for urgent action
High street brands, representing over 1,000 restaurants across the country, have written to prime minister Boris Johnson calling for urgent support for the hospitality industry.
Could the staycation save summer?
After months of inaction, hotel operators are seeing a surge of bookings from holidaymakers looking for a ‘safe’ UK break this year.
Reopening date ‘good news’ for Northern Ireland hospitality businesses
Hotels, pubs, bars, restaurants and cafes in Northern Ireland will be able to reopen from 3 July.