The Status-Quo: “Nobody Moves!” AETHOS has been tracking CEO turnover at the 50 largest public or privately-held hotel companies for well over fifteen years and there have been since only two years in which there was less ‘shuffling of seats’ for th…
Event Temple Announces Free Trials And New Pricing Model Making It The Most Affordable Sales & Catering System In The Hospitality Tech Space
Event Temple, the world’s fastest growing sales and catering software company, has announced free trials of their software and a new pricing model making it the most transparent and affordable sales and catering system in the hospitality industry. T…
Event Temple Announces Free Trials And New Pricing Model Making It The Most Affordable Sales & Catering System In The Hospitality Tech Space
Event Temple, the world’s fastest growing sales and catering software company, has announced free trials of their software and a new pricing model making it the most transparent and affordable sales and catering system in the hospitality industry. T…
Take Local to the Extreme
But if you are pursuing a course that many of your competitors are also going after, how do you stand apart? The answer is to go deep into your culture and lore, and simply outdo your rivals through what I call ‘extreme local’. Every city is unquest…
HFTP Announces 2020 Paragon Award Recipient – Ian Millar, CHTP
Ian Millar, CHTP was selected as the 2020 Hospitality Financial and Technology Professionals (HFTP®) Paragon Award recipient for his unwavering support of the association and substantial contributions to increase knowledge sharing and promote growth…
Google + Volara Enabling Voice Based Contactless Guest Engagement and Touchless Room Controls
New York – Partnership between Google and Volara is enabling hotels across the globe to deploy the best of Google, including a contactless guest engagement and touchless room controls solution that facilitates private, automated and live, conversati…
The great hospitality reset
Do you ever feel like time can go by at different speeds? While on vacation, an entire week may go by in a few hours, whereas, at work, a bad day can sometimes feel interminable. This is often described as the elasticity of time, which is strictly a…
The Boutique Lifestyle Leaders Association (BLLA), for the first time in 11 years, assembles the largest and most influential lineup of experts
2 Conferences on the same day – BLLA’s Leadership + Boutique Hotel Investment The Boutique Lifestyle Leaders Association (BLLA) is thrilled to announce Ian Schrager returns to the Boutique Hotel Investment Conference on September 17, joining an impr…
What Are You Grateful For?
I depart from my typical customer service articles to write something that falls into the motivational category. I was on a Zoom meeting with some of my colleagues in the speaking profession. All of these people are brilliant and hearing how they ha…
Mandarin Oriental, Milan Reopens on 1 September 2020
Following the reopening of its restaurants in May, Mandarin Oriental, Milan has announced that it will fully reopen and looks forward to welcoming guests from 1 September 2020. Housed in four elegant 18th-century buildings in the heart of Milan and …