Give it Away, Give it Away, Give it Away, Now

Give it away, give it away, give it away, now! No, I’m not talking about the song from the Red Hot Chili Peppers – even though that song is cool. I’m talking about how the butchers and bakers used to run their businesses years ago. I remember as a k…

Home Sharing May Take Your Post-Pandemic Guests

Part of the new normal after the coronavirus has died off will be a great reshuffling of customer behaviors including the reasons for why people choose one property or form of accommodation over another. While this might mean that more guests are na…

A Day’s Visits – The Life of a Hotel Doctor

My phone rang as I walked into the gym. A guest at the Sunset Plaza wanted a doctor to”check out” her 9 year-old daughter who’d awoken with a fever and vomited. This was agood call. Multiple vomits can be worrisome, but one is OK. I jumped at the ch…