Coronavirus lockdowns and the grand work-from-home experiment killed the business travel industry — and, just like everything else, it’s not going back to normal anytime soon, if at all. Why it matters: Traveling for work is a $1.5 trillion industry…
Hostelco will be held together with Alimentaria in May 2021
Hostelco, the Spanish leading exhibition of equipment for the restaurant, hotel, and catering industries as well as one of the pioneers in this speciality in Europe, will be held from 17 to 20 May, 2021, together with Alimentaria, strengthening the …
Columbia Hospitality Introduces Executive Search Program
SEATTLE, Wash. – Columbia Hospitality is introducing a hands-on executive recruitment program designed to identify and connect highly skilled and qualified candidates with businesses in the hospitality industry. Their specialized Executive Search Pr…
Beekeeper to Host ‘Communicating for Agility’ Webinar Featuring Insights from MOHG
With the resurgence of COVID-19 cases in many parts of the world, hoteliers need to be more agile today than ever before. As newly crafted safety and operating protocols continue to evolve, hoteliers must react quickly to ensure that changes are car…
PolyU Tripartite Hospitality Programme Won McCool Breakthrough Award
The Master of Science in Global Hospitality Business (MGH) programme was selected as the McCool Breakthrough Award recipient for 2020 by the International Council of Hotel, Restaurant, and Institutional Education (I-CHRIE), the world’s largest organ…
Deutsche Hospitality unveils its new “H Rewards” benefits concept
Deutsche Hospitality is presenting its new “H Rewards” loyalty programme. The hotel company will be offering a significantly expanded package of benefits to guests of all of its five brands – Steigenberger Hotels & Resorts, MAXX by Steigenberger, Ja…
How Hotels Should Adapt Meetings And Events
The timing for recovery in 2020 is going to be dependent on consumers and businesses having confidence that our cities and venues are safe again. We won’t be seeing any events in June or July but expect Q4 events in the fall to start up again. In th…
Returning to Hospitality Operations
Unless a property is seasonal, most hotels aren’t built to be closed. Ask around and you’ll find that many hospitality professionals have never gone through the process of closing or opening a hotel. The first half of 2020 has changed that and we fi…
Whistle to Offer Messaging Services for Lark Hotels
Whistle, the leading hotel and guest messaging platform, announced today that it is providing its services to Lark Hotels, a collection of boutique hotels in New England. “Lark Hotels are located in some of the most iconic communities in New England…
Another Way To Amaze Your Customers: Pay Attention
I recently wrote about taking the extra step to deliver amazing service. There were three steps: pay attention, care about your customers and put forth extra effort. For this article, I want to focus on the first step—paying attention. Paying attent…