Kudos to those who are using this time of quarantine, closed doors, and low occupancy to establish strong employee safety cultures and honor their commitments to industry safety programs like the American Hotel & Lodging Assn.’s 5-Star Promise. Thro…
Routier Joins Volara’s Voice Hub to Expedite Two-Way Contactless Guest Communications
NEW YORK — JUNE 9, 2020 — Routier, an omni-channel hotel guest engagement solution that uses messaging channels such as SMS/text messaging, Instagram, Twitter, WhatsApp, WeChat, Facebook, Line, etc. to seamlessly connect guests to staff, has joined …
The Future of Travel
Even before lockdown, the travel industry was going through a period of change, led by two driving forces: climate change and technological innovation. Now that we are stuck at home, we are dreaming about the pleasure and opportunities of travel and…
Marriott has a more realistic view on demand recovery in Europe, says GlobalData
Following a recent webinar event hosted by New York University, which saw the senior executives of Accor, Sebastien Bazin and Marriott, Arne Sorenson stating opposing outlooks regarding how demand recovery in Europe will play out; Ralph Hollister, A…
Special Report: A Clean Start to Hotel Distribution Post COVID-19
As hospitality rebounds from an unprecedented shutdown, hoteliers are in some ways starting from scratch, and the temptation is there to fill rooms with any available demand. In this report, experts discuss why recovery hinges on operators rememberi…
Swiss-Belhotel International Launches Global Initiative ‘WeReassure’
As the lockdown for COVID-19 begins to ease in different parts of the world, Swiss-Belhotel International has rolled out a special initiative ‘WeReassure’ to welcome back guests across its hotels and resorts in Asia-Pacific, Europe, Middle East, Afr…
HotelAVE Projects New Cleanliness & Social Distancing Protocols Could Cost Hotel Industry $9 Billion Annually
Hotel Asset Value Enhancement (hotelAVE), the premier hotel asset management company, today released its latest projections that offer significant insights to the anticipated costs that hotel owners and operators can expect to incur as they prepare …
RFPAssist Continues to Deliver Wedding and Room Block Leads to Hotels
Lodging Interactive, a full-service digital marketing, social media engagement, and reputation management agency exclusively serving the hospitality industry, said hotel customers are experiencing a pent-up demand in wedding related RFP submissions …
StayNTouch, Fuel Travel, and ReviewPro Partner to Release Comprehensive COVID-19 Hotelier Sentiment Study
StayNTouch, Fuel, and ReviewPro have partnered to release the COVID-19 Hotelier Sentiment Study. The study surveyed almost 500 hoteliers to discover how COVID-19 has impacted their business, the actions they’ve taken to mitigate the financial impact…
Restaurants and pubs may be open by 22 June as two metre rule is reconsidered
Restaurants and pubs may be able to begin serving customers outdoors from 22 June under new plans being drawn up to accelerate the revival of the hospitality sector.