Hotel corporate program strategies aren’t straightforward at the best of times. A new “dual rate” pricing model could make lives easier for travel managers, but a lot more complex for the properties their employees will be checking in to. So far, co…
The Path Towards Customer-Centricity In Hospitality
Customer-centricity – or guest-centricity – should be one of the major concerns of managers in the hospitality industry. In fact, in my experience, when interviewing or engaging with hotels directors on this topic, almost all of them have the percep…
Travelodge landlords ‘threaten to block rent cuts and establish new operator’
A group of Travelodge landlords has reportedly threatened to block rent cut negotiations and establish a new hotel operator.
Pret A Manger appoints advisors to develop ‘comprehensive transformation plan’
Pret A Manger has appointed advisors to lead rent renegotiations with landlords.
Second Hotel Brooklyn to open in Leicester in 2022
Bespoke Hotels is set to open a second Hotel Brooklyn in Leicester in summer 2022, having opened the first in Manchester in February.
Some Debenhams restaurant roles to be made redundant
Some Debenhams restaurant roles are being made redundant ahead of the retailer’s planned reopening in two weeks.
Law firm looks to take on insurers in group actions
A law firm is launching a series of group actions for hospitality businesses who have had business interruption claims declined.
Insurers to participate in High Court test cases named
The eight insurers who will take part in High Court test cases to determine if their business interruption policies should cover losses linked to the Covid-19 pandemic have been named.
‘Government has to give us all a decent chance to survive and thrive,’ says Midlands hotelier
The UK government must give hospitality businesses “a decent chance to survive and thrive”, said Nailcote Hall hotel owner Rick Cressman.
Tributes paid to Stonegate property director Nick Rockell
Tributes have been paid to Stonegate Pub Company property director Nick Rockell, who passed away at the weekend.