Small Luxury Hotels of the World (SLH) has announced the launch of #SLH FORHEROES, a global campaign offering 1000 room nights to those on the frontline who have supported their communities through the devastating COVID-19 pandemic. Submissions to n…
Global DMC Partners Releases Latest Meetings & Events Survey Results
Washington, D.C. – Global DMC Partners (GDP), the leading global network of independently owned destination management companies (DMCs) and creative event experts, today announced the results of its most recent Meetings & Events Pulse Survey, focusi…
Scant Business at Europe’s Hotels Sends Profit to Historical Low
April was a month of virtually no business volume for Europe’s hotels, as the coronavirus spread across the continent, prompting countries such as Spain, Italy and Russia to impose lockdowns in order to flatten the infection curve. The result was pa…
Corinthia dedicates €60 million to revamping Astoria hotel in Brussels
The prestigious Astoria hotel on Brussels’ Koningstraat has been abandoned since 2007. Now things finally seem to be moving again. We learn more about how this icon will be brought back to life. The demise of a monument When it was built at the requ…
Oberoi to make European debut in London’s Mayfair
Luxury hotel brand the Oberoi Group has received planning consent for its first European site in Mayfair, London, in partnership with Cain International. Oberoi has signed an agreement with the privately held real estate investment firm in a deal wh…
The Incomplete Answer
I recently wrote about the expected experiences gap, where the customers’ expectations—based on the experiences they have with their favorite companies—are higher than what they receive from the company they are currently doing business with. We hea…
When Everyone’s an Influencer: Here’s How to Choose One
In the modern digital age, social media is more popular and has more users than ever before. This social media boom has created a very lucrative industry for influencers, whether they’re celebrities using it as an additional revenue stream or a care…
SiteMinder World Hotel Index: Global Bookings In May More Than Double April’s YoY Volume
Data by SiteMinder, the global hotel industry’s leading guest acquisition platform, today reveals that global hotel bookings in May were more than double April’s YoY volume. The SiteMinder World Hotel Index shows bookings rose 137% over the four wee…
Rethinking teamwork in Hospitality Education
“And again you are a puzzle piece in a larger puzzle, but I think that many people would first like to find out which type of puzzle piece they want to be.” This quote, in combination with a conversation about teamwork, individual expression and pro…
UNWTO Launches Global Guidelines to Reopen Tourism
The United Nations specialized agency for tourism releases guidelines for strong and sustainable recovery Recommendations draw on cross-sector expertise of Tourism Crisis Committee Safe, seamless travel and restoring confidence key priorities UNWTO …