Our globalised world has been brought to a crashing halt by coronavirus. By April, over 90% of the world’s population – 7.1 billion people – lived in countries with coronavirus-related travel restrictions on people arriving from abroad, a Pew study …
A cautious start to travel as countries, and businesses, navigate reopening.
The coronavirus pandemic has devastated the tourism industry, as countries sealed their borders, flights ground to a halt and billions of people sheltered at home. But as the summer in the northern hemisphere draws closer, there are growing fears th…
How hotels can find opportunity in search & UX during the Covid-19 crisis
Booking intent may of course be low due to current domestic and international travel restrictions, however with little visibility of OTAs currently, this presents hotels with a strong opportunity to advertise at a lower cost, due to the bidding auct…
Physically Distant, Socially Connected: How To Guide A Global Workforce Through Troubling Times
While COVID-19 reshapes industries, economies and societies in previously unimaginable ways, business leaders need to think beyond immediate survival to unite employees and define culture for the long-haul. Our industry is at the heart of the crisis…
Industry Dematerialisation
What services can hotels offer that digital upstarts can’t? For centuries, the core of the hotel business has been essentially the same everywhere. Sell rooms, check-in the guests, serve breakfast and check them out. But now Online Travel Agencies (…
David Marriott To Replace Bill Marriott As Chairman Of Global Hotel Giant
Bill Marriott is planning to step down from his role as chairman of Marriott International’s board after more than four decades leading the company. Marriott CEO Arne Sorenson announced on the firm’s earnings call Tuesday Bill Marriott, 88, would tr…
Make A Travel Promise: Kempinski Hotels Launches a New Campaign for Future Hotel Stays
As anticipation is known to be the most beautiful kind of joy, Kempinski Hotels has launched a worldwide campaign entitled ‘Make A Travel Promise’, offering guests the possibility of now making themselves, their partners or family and friends a trav…
ProfitSword Publishes Best Practice Guide on How Hoteliers can Overcome Market Uncertainty and Safeguard Revenue
ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has published a detailed guide demonstrating how hoteliers can leverage the latest business intelligence strategies and their organization’s perform…
Four Seasons Hotels and Resorts Collaborates with Johns Hopkins Medicine International on Enhanced Health and Safety Program at Properties Worldwide
TORONTO – Four Seasons Hotels and Resorts, the world’s leading luxury hospitality company, has entered into a collaboration with Johns Hopkins Medicine International, the global division of health care and research leader Johns Hopkins Medicine, to …
The first Steigenberger Hotels & Resorts reopen
Thomas Willms, CEO, Deutsche Hospitality, undertook an on-site visit to the Steigenberger Hotel Munich on Thursday 14 May 2020 in order to clarify how the company’s new extended guidelines and hygiene measures will apply in practice. “We have been t…

