Bespoke Hotels is set to open a second Hotel Brooklyn in Leicester in summer 2022, having opened the first in Manchester in February.
Some Debenhams restaurant roles to be made redundant
Some Debenhams restaurant roles are being made redundant ahead of the retailer’s planned reopening in two weeks.
Law firm looks to take on insurers in group actions
A law firm is launching a series of group actions for hospitality businesses who have had business interruption claims declined.
Insurers to participate in High Court test cases named
The eight insurers who will take part in High Court test cases to determine if their business interruption policies should cover losses linked to the Covid-19 pandemic have been named.
‘Government has to give us all a decent chance to survive and thrive,’ says Midlands hotelier
The UK government must give hospitality businesses “a decent chance to survive and thrive”, said Nailcote Hall hotel owner Rick Cressman.
Tributes paid to Stonegate property director Nick Rockell
Tributes have been paid to Stonegate Pub Company property director Nick Rockell, who passed away at the weekend.
Casual Dining Group considering sale
Casual Dining Group, the owner of brands including Las Iguanas, Café Rouge and Bella Italia, has revealed it is exploring a sale of the business.
MPs and 200 industry leaders oppose 14-day quarantine plan
A growing number of politicians and leaders across the tourism and hospitality industries have called on the government to pursue alternatives to the “blanket” 14-day quarantine for international arrivals proposed by the Home Office.
How Businesses Can Put Their Customers at Ease During Covid-19
Great customer service is comprised of many things. Besides policies and procedures which lead to a satisfied customer, your smile, positive words, and open body language are just as important – and many say even more important. Here are a few ways …
Your Post-COVID Fresh Start Checklist
In your hotel career, there will probably never be another opportunity when you have the chance for a new lease on life. With your property temporarily closed and little to no reservations on the books, you are unglued from history as no one is goin…