“And again you are a puzzle piece in a larger puzzle, but I think that many people would first like to find out which type of puzzle piece they want to be.” This quote, in combination with a conversation about teamwork, individual expression and pro…
UNWTO Launches Global Guidelines to Reopen Tourism
The United Nations specialized agency for tourism releases guidelines for strong and sustainable recovery Recommendations draw on cross-sector expertise of Tourism Crisis Committee Safe, seamless travel and restoring confidence key priorities UNWTO …
Deutsche Hospitality to reopen hotels in Austria from 29 May 2020
Yes, we are open. As travel restrictions begin to ease and many countries gear up to celebrate the Whitsun holiday, the Steigenberger Hotel Herrenhof in Vienna and the Steigenberger Hotel & Spa Krems will both be reopening for leisure travelers on 2…
Hotel Reopening Strategies to Engage with Guests Online
Countless hotels have been forced to close their doors in the recent months, but now the opportunity of welcoming guests again has become a reality for many. At The Hotels Network, we’ve been using our data to closely monitor the evolution of hotel …
mckinsey.com – Accelerating analytics to navigate COVID-19 and the next normal
Prior to the COVID-19 pandemic’s stranglehold on the world, leaders increasingly embraced advanced analytics and artificial intelligence (AI), for good reason. These capabilities are expected to offer between $9.5 trillion and $15.4 trillion in annu…
Following the Theme Park Model for COVID Safety
We all know that the COVID-19 will stipulate a holistic rethink of hospitality cleaning SOPs and how we accommodate new (and possibly permanent) social distancing or contactless regulations. When travel restrictions start to relax, though, how can a…
HTNG Presents 2020 TechOvation Awards to Enseo, InnSpire, Nonius and YooniK
Hospitality Technology Next Generation (HTNG), the premier technology solutions association for the hospitality industry, today revealed that four finalists have been named as winners of the 2020 HTNG TechOvation Award competition. The winning solut…
WTTC Launches World’S First Ever Global Safety Stamp to Recognize ‘Safe Travels’ Protocols Around the World
The World Travel & Tourism Council (WTTC) has launched the world’s first ever global safety and hygiene stamp. The specially designed stamp will allow travellers to recognise governments and businesses around the world which have adopted health and …
Key Questions on Employees’ Minds Right Now, Part I/II
Many hospitality students and professionals around the world recently participated in AETHOS’ series of development webinars. These sessions offered attendees the opportunity to complete the 20|20 Skills™ assessment to gain a personal SWOT analysis …
The Myth Of ‘Crisis Leadership’
The spirit or intent of these articles is certainly commendable. Indeed, leadership development remains as much an art as a science, and so data-driven guidance is critically important. However, the core premise of crisis leadership as it tends to b…